Southeast Asia

Lazada launches AI chatbot LazzieChat in Southeast Asia

The service is currently available in Singapore, the Philippines, and Indonesia. 

Shopping campaigns may be a key to saving amidst rising prices

Shopee reported its users saved US$1.7b on groceries and essentials in 2022. 

Hyperconsumerism is on the rise in Southeast Asia: study

Innovations, such as live-streaming and VRs, have perked up customers' shopping experience, said Zalora.

Indonesia, Phl struggle to keep up with Southeast Asia’s cashless drive

Zalora reports growth of digital payments to 81.20% in 2022, as connectivity and digitisation fueled hyperconsumerism in the region.

Around 1 in 2 Singaporeans intend to buy audio, video technology

Malaysia has the largest market share of content creators in the region.

Tim Hortons, Marubeni partner to tap Southeast Asia’s growing coffee culture

It plans to launch its cafes across Singapore, Malaysia, and Indonesia. 

What millennials and Gen Zs spend on most

ZALORA finds younger consumers are becoming more interested in sports-related products. 

E-commerce trends brands need to keep an eye on

Two in three shoppers in Singapore browse online platforms daily. 

24-hour beauty: Coty SEA blends physical and digital space for limitless store access

Coty SEA stores offer services that give the same customer experience online.

Grab food delivery outperformed ASEAN peers in GMW growth: study

It sustained growth consecutively in the past three years.

Shopee ends Poland operations

Orders placed before 13 January 12 a.m., will still be processed.

Nearly 45% of consumers shop online for cheaper options

This was driven by uncertainties in the current economic condition.

Around 7 in 10 SEA consumers wait for online sale seasons

The “deal-hunting” behaviour can be seen more in Singapore, Malaysia and Indonesia.

Why consumers are spending less on promotional events

The discount they get do not match their expectations.