E-commerce

APAC retailers deploy AI to improve loss prevention

Predictive tools shift strategy from reactive shrink control to real-time detection.
5 days ago

The CX illusion: Why retail’s digital investment isn’t delivering

Retailers must rethink the relationship between associate experience and customer experience.

Telehealth platforms shift primary care to virtual-first models

Digital consultations cut waiting times as care shifts online.

Vietnam e-commerce under pressure as discount-led growth loses momentum

Fragmented systems also continue to disrupt customer experience.

The future of agentic commerce in APAC: Why identity will anchor hybrid experiences

When identity is embedded seamlessly, security becomes almost invisible to the customer. 

How are Australian retailers responding to ultra‑cheap marketplaces?

Weaker players are being forced to change operating models, or risk further declines.

Social media and AI drive snack e-commerce growth to $57b

Platforms like TikTok/Douyin drive discovery and sales growth.

China launches new online retail sales indicator

Total online sales now reported higher due to added services.

YCP pushes retailers toward creator marketing

Short-form and niche platforms reshape reach.

Digital access gaps reshape Philippine retail competition

This results in a fragmented digital landscape where consumers interact with brands in very different ways.

Flipkart moves holding company to India ahead of IPO

The move supports the company’s planned stock market listing in India.

Online shopping boom drives 17.7% growth in Singapore’s ecommerce

Livestream shopping on TikTok, Shopee, Lazada, and Facebook is gaining popularity.

JD.com retail drives growth through offline expansion and services

JD Retail posted fourth-quarter operating income of $1.4b.

Shopee powers Sea Limited to $1.6b full-year net income

The group reported net income of $410.9m in Q4.