E-commerce

Post-COVID e-shoppers are more demanding

Post-COVID e-shoppers are more demanding

They want more variety, better prices, fast delivery, discounts, and excellent service.

Deliveroo Shopping for nonfood items launched in Singapore

Shoppers may now access beauty and pet care, and consumer electronics on the delivery app.

Omnichannel retail is the path to profit

Sellers should harness both online and physical channels, says Ace Hardware Philippines.

Southeast Asian retailers go live to take orders

Social media are no longer just spaces for sharing selfies; they’ve become shopping hubs.

Lazada launches GenAI-powered in-app features

Nine in 10 trusts and rely on AI for personalised recommendations. 

Birkenstock takes over direct distribution in South Korea

It will be via its newly launched online shop. 

E-tailers must adapt to more choosy Filipino e-shoppers

‘Green’ practices and livestream sales are the key trends.

Lazada and Taobao launch fashion channel in Singapore and Malaysia

It offers over 6 million products from top Taobao merchants.

Nearly 7 in 10 Filipino travellers prioritise shopping during holiday trips

They are also increasingly opting for contactless payments. 

Shopee Malaysia achieves 8x sales growth for brands during 10.10 Festival

It also saw a six times rise in orders for Shopee Mall brands.

Retail leaders urge swift adaptation to tech disruption

Innovations such as leveraging AI and optimising supply chains were deemed crucial to the future of retail.

Real-time cross-border payments surge 

However, G20 targets remain unmet.

E-commerce and regulations drive paper packaging growth

There is an increasing consumer awareness regarding sustainable packaging.

Malaysian e-commerce market to reach $15.7b in 2028

Alternative payment methods are the most preferred.

Food delivery services innovate payment options to combat rising costs

About 30% of consumers globally prefer digital wallets for food orders.