Commentary

Malaysian brands know what they want to be — their incentive structures disagree

Campaigns can be copied, but operational coherence has to be earned.

Commentary

1 day ago

Malaysian brands know what they want to be — their incentive structures disagree

Campaigns can be copied, but operational coherence has to be earned.

Commentary

1 day ago

Rethinking the role of video infrastructure in Asian retail

Entrance counts with conversion reveal something POS systems cannot: How many people came in and chose not to buy.

Commentary

Why APAC digital leaders must overhaul content amidst fractured consumer discovery

Do organisations need a website, even as discovery happens elsewhere? Yes, but the role has shifted.

Commentary

How EV buyers in Asia are rewriting consumer trust and retail competition

For retail and consumer industries, the shifts are a glimpse into how consumers are redefining major purchases.

Commentary

If the AI agent doesn't know your brand, neither does your next customer

The future of visibility in Southeast Asia will be defined by trust – earned not just from consumers, but from the AI recommending the brands.

Commentary

How Asia’s retailers can prepare for AI-first commerce

Meeting customer demands now requires more than just digital storefronts or marketing.

Commentary

Protecting Indonesia’s retail businesses through resilient cellular connectivity

Resilient connectivity is about protecting revenue, maintaining trust, supporting omnichannels, and ensuring continuity.

Commentary

Why e-commerce winners in SEA are rethinking operating models

Growth today is increasingly powered by sophisticated end-to-end orchestration across the entire funnel.

Commentary

Why flexible storage is the backbone of the pop-up economy

Pop-ups carry a structural challenge that is often overlooked: Inventory management.

Commentary

How point of sale became the hub for customer experience

Modern POS systems blur the lines between digital and physical channels.

Commentary

APAC retailers need to rethink where fraud prevention begins

Unchecked fraud distorts customer data.

Commentary

How Singapore consumer brands can build strong supply chains amidst rising input costs

Diversify deliberately, not defensively.

Commentary

The CX illusion: Why retail’s digital investment isn’t delivering

Retailers must rethink the relationship between associate experience and customer experience.

Commentary

The future of agentic commerce in APAC: Why identity will anchor hybrid experiences

When identity is embedded seamlessly, security becomes almost invisible to the customer.

Commentary

When AI becomes the front door: How marketing in Singapore will really change in 2026

AI agents will move beyond experimentation to execution.

Commentary

The festive season is a revenue moment – don't let friction or fraud derail it

Retailers need to optimise their online platforms to holiday sales goals.

Commentary

All that glitters: Is luxury losing its shine, or finding a new one in Asia?

Brands cannot afford to ignore the aspirational middle class that craves status yet also appreciates value.

Commentary

Commentary

Thought Leadership Centre

Most Read

Resource Center

Print Issue

Awards

Events

Partner Events

Videos

Partner Sites