E-commerce
JD.com rolls out authentication services for imports
JD Smart Check will enable a seamless and secure inspection process for products.
JD.com rolls out authentication services for imports
JD Smart Check will enable a seamless and secure inspection process for products.
Around 3 in 4 shoppers planning to cautiously spend on Singles Day
Consumers are becoming more value-conscious for their Singles Day spending.
Digital payments comprise 50% of SEA’s transactions: report
The continuous pattern of digital payments and services led to a $30b revenue.
Southeast Asia e-commerce revenue up 28% YoY to $28b in 2023
The sector was also supported by the rapid growth of new entrants.
JD.com sees above ¥100m sales in first 5 minutes of ¥10b-discount programme
Its sales and user order volume were four times higher than 2022’s figures.
How retailers can satisfy customers and ensure a high Net Promoter Score
Bain’s Net Promoter Score measures the likelihood a consumer will recommend a business and company growth.
The majority of SEA consumers will go on a hybrid holiday shopping setup
A study showed that 81% choose mobile for their shopping purchase.
How e-commerce starts a new chapter in Southeast Asia
The region will experience a market value of $211b and a growth rate of 22% by 2025.
Lazada launches sustainability training to Indonesian retailers
Lazada's logistics business unit invited over 30 retailers for the six-month course.
Around 2 in 5 APAC consumers always use social media for inspiration, purchases
Consumers from China and Thailand lead the regular social media use for transactions.
JD Logistics upgrades express delivery services in Hong Kong and Macau
Newer and improved services will reinforce the connection between the two territories.
Optimised personal experience for every demographic emboldens SEA market: report
Around 73% of business leaders see the potential of personalised tech like AI shaping consumers.
Foodpanda appoints John Fang as CEO
Jakob Angele left the company as CEO after nine years.
Shopee Live sees 120 times add-to-cart conversion growth during 10.10
Malaysian consumers claimed more than 1.3 million vouchers during the event.
What encourages online shoppers to trust more in cross-border stores?
Using their own currency is what compels online users to shop in cross-border stores.
Around half of APAC consumers frequently order overseas online
Better quality products are the top driver for cross-border purchases.
About 9 in 10 APAC consumers abandon online carts over inflexible delivery options
Some want to have their items delivered to other places instead of their homes.
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EY’s Olivier Gergele highlights how retailers can navigate and thrive in today’s complex landscape and evolving consumer preferences
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By implementing a sound omnichannel strategy, prioritising the consumer experience and adapting to changing trends, retailers can differentiate their value proposition.
By implementing a sound omnichannel strategy, prioritising the consumer experience and adapting to changing trends, retailers can differentiate their value proposition.
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1. 6 in 10 Gen Zs prioritise user experience and trustworthy reviews 2. Here are key consumer trends influencing pet care sales in 2024 3. South Korea’s Paris Baguette opens first Philippine store 4. Millennials and Gen Zs drive surge in demand for RTD iced coffee 5. What drives Australia's retail transformationAwards
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11