E-commerce
Foodpanda launches new private label range “bright”
Foodpanda launches new private label range “bright”
New product line aims to enhance customer satisfaction and retention.
AI-powered personalisation paints the future of retail
Businesses use AI to gain deeper insights into consumer needs and preferences for more customised omnichannel offerings.
Two reasons why Zalora’s fulfilment centre skipped futurism
ZALORA’s strategy enables the processing of up to 200,000 orders daily.
Retailers leverage insights for targeted e-commerce growth
Enhanced customer understanding drives personalised strategies and increases sales.
Malaysia's e-commerce market to grow by 12.8% in 2024
Alternative payment methods accounted for 35.7% of e-commerce transactions in 2023.
Electronic payments and financial cards platforms target B2B spending: report
The Asia-Pacific region led in B2B payment value, generating $31.9 t.
Zalora enhances SEA market entry with flexible fulfilment options
Expanded services cater to brands entering Southeast Asia, optimising logistics and compliance with regional regulations.
Zalora enhances Malaysian hub for greater market reach
Strategic upgrades and focused operations boost Zalora’s delivery efficiency and customer service across Southeast Asia.
Retailers must redesign digital channels or lose sales
Innovative digital strategies are vital to retain consumers in Southeast Asia's evolving retail landscape.
How brands navigate conversational commerce
Their focus has shifted towards perfecting the end-to-end conversational journey.
JD.com invests $132.2m into video content creation
It aims to attract more creators and institutions to the platform.
Shein is world’s largest apparel retailer in 2023: GlobalData
The retailer’s gross merchandise value soared to approximately $45b last year.
Alibaba invests $4.8b in share repurchase program to boost shareholder returns
The group also acquired 1.249 billion ordinary shares, totaling $12.5b for fiscal year 2024.
Shopee remains leading online marketplace in Malaysia
Around 7 in 10 Shopee users in Southeast Asia spent 30 minutes a day using the app.
Half of global shoppers willing to pay return fees for international purchases
Gen Z demonstrated a 1.7 times higher likelihood of accepting fees compared to baby boomers.
Coupang to invest $2.23b to expand ‘rocket delivery’ in South Korea
It will set up more than eight fulfilment centres to serve as logistical hubs for swift delivery.
Around 9 in 10 APAC retail CIOs plan to invest in GenAI
Challenges in GenAI adoption include cybersecurity and privacy.