E-commerce

6 in 10 HK restaurants expect increased takeaway orders amidst summer heat

About 94% of restaurants view food delivery platforms as crucial.

Building an AI-powered chatbot that can make a sale

As we enter the second half of 2024, many retailers – from digital natives, to multi-channel retailers that have a digital presence – will be looking...

58% of consumers use devices for food purchases

Consumers are spending less time cooking at home, opting for faster and more convenient food options.

L'Oréal expands social commerce to engage Gen Z

Company leverages TikTok's influence to capture emerging markets.

Effective engagement leads to brand loyalty

The strategy of forging a people-centric brand identity never grows old.

1 in 2 consumers use RTPs for international shopping

Approximately 63% also use RTPs to transfer money.

foodpanda launches ‘Meal For One’ for solo diners

Customers can now order single-person meals with no minimum order and lower delivery fees.

Retailers must prepare for ‘seamless commerce’

KPMG expert predicts an end to online versus offline retailing as consumer engagement changes.

Shopee hits record sales during 11.11 event

The record-breaking sales are driven by live events and partnerships.

foodpanda and Carlsberg Asia expand partnership to boost beer accessibility

This move responds to significant consumer demand for beers.

L'Occitane observes shift from gifting to self-consumption in travel retail

New senior executive highlighted consumer trends in the Asia-Pacific region.

3 pillars reshaping the future of retail in Southeast Asia

Retailers are urged to prioritise digitalisation, experiential initiatives, and sustainability to remain competitive.

SHEIN launches Korean website

This affirms the group’s commitment to catering to the Korean market.

Jollibee Foods probes data breach

Its e-commerce platforms and those of its subsidiary brands remain unaffected and fully operational.

Digital natives drive shift in consumer behaviour

Digital natives represent 50% consumption in 2030.

How can retailers improve customer value and operations

Businesses must adopt a unified commerce strategy to meet consumer demand for seamless transactions driven by technology.