Expert Opinion

How will retailers use AI gatekeepers to change the shopping experience?

One in two respondents expressed a desire for an AI 'clone' to manage tasks, including shopping.
4 days ago

How will retailers use AI gatekeepers to change the shopping experience?

One in two respondents expressed a desire for an AI 'clone' to manage tasks, including shopping.
4 days ago

How can retailers balance cross-border return fees and customer satisfaction?

In India, for instance, three in five consumers require free returns, posing a challenge for retailers.

How will the rise of 'hermit consumers' impact the future of the F&B industry?

'Hermit consumers' are a new type of consumer who prefers staying home to dining out.