E-commerce
Central Retail partners with Alipay+ to boost tourist spending
Central Retail partners with Alipay+ to boost tourist spending
It allows payment acceptance from 13 international mobile apps at all 3,000 stores in Thailand.
Why e-commerce needs a shift towards customer-centred priorities
A unified customer experience across both physical and digital platforms is crucial.
Digitalisation in retail prompts shift to online channels
Consumer convenience continues as a catalyst for promoting this change.
Qoo10’s South Korean e-commerce platforms face regulatory scrutiny amidst payment delays
The delays have affected approximately 60,000 sellers.
6 in 10 HK restaurants expect increased takeaway orders amidst summer heat
About 94% of restaurants view food delivery platforms as crucial.
Building an AI-powered chatbot that can make a sale
As we enter the second half of 2024, many retailers – from digital natives, to multi-channel retailers that have a digital presence – will be looking...
58% of consumers use devices for food purchases
Consumers are spending less time cooking at home, opting for faster and more convenient food options.
L'Oréal expands social commerce to engage Gen Z
Company leverages TikTok's influence to capture emerging markets.
Effective engagement leads to brand loyalty
The strategy of forging a people-centric brand identity never grows old.
1 in 2 consumers use RTPs for international shopping
Approximately 63% also use RTPs to transfer money.
foodpanda launches ‘Meal For One’ for solo diners
Customers can now order single-person meals with no minimum order and lower delivery fees.
Retailers must prepare for ‘seamless commerce’
KPMG expert predicts an end to online versus offline retailing as consumer engagement changes.
Shopee hits record sales during 11.11 event
The record-breaking sales are driven by live events and partnerships.
foodpanda and Carlsberg Asia expand partnership to boost beer accessibility
This move responds to significant consumer demand for beers.
L'Occitane observes shift from gifting to self-consumption in travel retail
New senior executive highlighted consumer trends in the Asia-Pacific region.
3 pillars reshaping the future of retail in Southeast Asia
Retailers are urged to prioritise digitalisation, experiential initiatives, and sustainability to remain competitive.
SHEIN launches Korean website
This affirms the group’s commitment to catering to the Korean market.
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The Trade industry is beefing up its workforce to better handle complaints.
