Retail Asia Summit - Hong Kong - November 4, 2026

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November 4, 2026 | 8:30 AM to 5:00 PM | Hyatt Regency Hong Kong, Tsim Sha Tsui

Overview Retail Asia Summit 2026 - Hong Kong

Retail Asia is honoured to present the Retail Asia Summit – Hong Kong, taking place on November 4 2026. With the theme “Hong Kong Retail Renaissance: Luxury Innovation, Data-Rich Experiences & Cross-Border Commerce,” this year’s summit will bring together the city’s top retail leaders, luxury brand executives, and technology innovators to explore how Hong Kong’s retail sector is reinventing itself through digital transformation, sustainability, and elevated customer experience.

As Hong Kong reclaims its position as a global luxury and retail hub, the industry is shifting toward tech-enabled experiences, data-driven personalisation, and sustainable practices that meet the expectations of high-value consumers. The summit will serve as a strategic platform to discuss how retailers are leveraging AI, AR/VR, and predictive analytics to redefine engagement, loyalty, and profitability in a mature yet evolving market.

Join this pivotal event to uncover how Hong Kong’s retail ecosystem is merging innovation with luxury, creating immersive and sustainable experiences that are shaping the future of global retail excellence.

Event Day:
Nov 04, 2026

Why You Must Attend the Retail Asia Summit 2026 in Hong Kong:

CONNECT

Network with Hong Kong’s foremost retail and luxury brand leaders. Build valuable partnerships with executives, innovators, and digital specialists redefining customer experience and engagement.

LEARN

Gain in-depth insights into Hong Kong’s evolving retail landscape—from AI and AR/VR adoption to sustainable luxury and cross-border consumer trends. Understand how global and local players are adapting to shifting market dynamics.

INNOVATE

Discover cutting-edge technologies and marketing strategies transforming retail—spanning immersive shopping, predictive analytics, and next-gen loyalty programs for high-end consumers.

GROW:

Empower your brand with actionable strategies to thrive in Hong Kong’s competitive luxury and retail sector. Combine innovation, sustainability, and experiential excellence to drive meaningful growth in 2026 and beyond.

SPEAKERS

Charlie Reid

Charlie Reid

Managing Director & Partner
Boston Consulting Group

Stijn Casneuf

Stijn Casneuf

Data & AI Automation Director
DFI Retail Group

Diego Dultzin

Diego Dultzin

Co-Founder
OnTheList

Eileen Tang

Eileen Tang

Head of Digital Business
Hong Kong Maxim's Group

Kenichi Shimomura

Kenichi Shimomura

Principal
Roland Berger

Maxime Valat

Maxime Valat

CEO Asia Pacific
Lacoste

Nelson Choi

Nelson Choi

Group CEO
G2000 (Apparel) Limited

Anson Bailey

Anson Bailey

Head of Consumer & Retail, Asia Pacific
KPMG

Charles Wang

Charles Wang

Managing Partner
YCP

Jenny Lai

Jenny Lai

CEO & President Bluebell Greater China
Bluebell Group

Jared Ernest De Guzman

Jared Ernest De Guzman

Watsons International Customer Director
AS Watson

Agenda

Subject to change

 

8:30 - 9:00 AM REGISTRATION


9:15 - 9:20 AM Welcome Remarks

  • Tim Charlton, Publisher, Retail Asia

9:20 - 9:35 AM Opening Speaker


9:35 - 9:55 AM Keynote Speaker

  • Charlie Reid, Managing Director & Partner, Boston Consulting Group

9:55 - 10:15 AM Fireside Chat

  • Stijn Casneuf, Data & AI Automation Director, DFI Retail Group

10:15 -10:45 AM Panel Session 1: Hong Kong’s Digital Retail Shift: Omnichannel Loyalty, Premium Commerce & Seamless Journeys

Panelists:

  • Diego Dultzin, Co-Founder, OnTheList
  • Eileen Tang, Head of Digital Business, Hong Kong Maxim's Group

10:45 - 11:25 AM NETWORKING BREAK


11:25 - 11:45 AM Speaker 4

  • Kenichi Shimomura, Principal, Roland Berger

11:45 - 12:05 AM Speaker 5


12:05 - 12:35 PM Panel Session 2: Premium Retail Reinvented: Personalisation, Immersive Flagships & Technology-Enabled Service

Moderator: 

  • Anson Bailey, Head of Consumer & Retail, Asia Pacific, KPMG

Panelists:

  • Maxime Valat, CEO Asia Pacific, Lacoste
  • Nelson Choi, Group CEO, G2000 (Apparel) Limited

12:35 / 1:00 - 2:00 PM MIDDAY BREAK


2:00 - 2:20 PM Speaker 6


2:20 - 2:40 PM Speaker 7


2:40 - 3:00 PM Speaker 8


3:00 - 3:30 PM NETWORKING BREAK


3:30 - 3:50 PM Speaker 9

  • Charles Wang, Managing Partner, YCP

3:50 - 4:10 PM Speaker 10


4:10 - 4:40 PM Panel Session 3: Lifestyle Retail Momentum: Talent Excellence, Service Innovation & Experience-Centric Store Models

Panelists:

  • Jenny Lai, CEO & President Bluebell Greater China, Bluebell Group
  • Jared Ernest De Guzman, Watsons International Customer Director, AS Watson

5:00 PM END OF PROGRAM

For inquiries, reach us at

For more details, contact:

Retail Asia Events Team

+65 31581386

[email protected]

SPEAKERS

Charlie Reid

Charlie Reid

Managing Director & Partner
Boston Consulting Group

Stijn Casneuf

Stijn Casneuf

Data & AI Automation Director
DFI Retail Group

Diego Dultzin

Diego Dultzin

Co-Founder
OnTheList

Eileen Tang

Eileen Tang

Head of Digital Business
Hong Kong Maxim's Group

Kenichi Shimomura

Kenichi Shimomura

Principal
Roland Berger

Maxime Valat

Maxime Valat

CEO Asia Pacific
Lacoste

Nelson Choi

Nelson Choi

Group CEO
G2000 (Apparel) Limited

Anson Bailey

Anson Bailey

Head of Consumer & Retail, Asia Pacific
KPMG

Charles Wang

Charles Wang

Managing Partner
YCP

Jenny Lai

Jenny Lai

CEO & President Bluebell Greater China
Bluebell Group

Jared Ernest De Guzman

Jared Ernest De Guzman

Watsons International Customer Director
AS Watson