E-commerce
The CX illusion: Why retail’s digital investment isn’t delivering
The CX illusion: Why retail’s digital investment isn’t delivering
Retailers must rethink the relationship between associate experience and customer experience.
Telehealth platforms shift primary care to virtual-first models
Digital consultations cut waiting times as care shifts online.
Vietnam e-commerce under pressure as discount-led growth loses momentum
Fragmented systems also continue to disrupt customer experience.
The future of agentic commerce in APAC: Why identity will anchor hybrid experiences
When identity is embedded seamlessly, security becomes almost invisible to the customer.
How are Australian retailers responding to ultra‑cheap marketplaces?
Weaker players are being forced to change operating models, or risk further declines.
Rapid quick commerce expansion lifts Alibaba sales amidst net income decline
Net income for the quarter was $2,235m.
Social media and AI drive snack e-commerce growth to $57b
Platforms like TikTok/Douyin drive discovery and sales growth.
China launches new online retail sales indicator
Total online sales now reported higher due to added services.
YCP pushes retailers toward creator marketing
Short-form and niche platforms reshape reach.
Digital access gaps reshape Philippine retail competition
This results in a fragmented digital landscape where consumers interact with brands in very different ways.
Philippine digital commerce expands via social discovery and hyperlocal strategies
Still, physical stores remain important.
Flipkart moves holding company to India ahead of IPO
The move supports the company’s planned stock market listing in India.
Online shopping boom drives 17.7% growth in Singapore’s ecommerce
Livestream shopping on TikTok, Shopee, Lazada, and Facebook is gaining popularity.
JD.com retail drives growth through offline expansion and services
JD Retail posted fourth-quarter operating income of $1.4b.
Shopee powers Sea Limited to $1.6b full-year net income
The group reported net income of $410.9m in Q4.
Spending control and rewards drive BNPL adoption in APAC
Consumers use BNPL to manage spending and protect reward access.
Digital adoption and UPI payments fuel India’s e-commerce expansion
AI tools are increasingly used by retailers to personalise shopping and improve product discovery.
Most Read
1. Huawei lets cameras speak for themselves 2. F&B drives 53% of Singapore's prime mall openings in H1 3. Malaysian brands know what they want to be — their incentive structures disagree 4. Metro to close Paragon, Causeway Point department stores in retail overhaul 5. Zurich sells critical illness cover through ShopeeResource Center
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Awards
Nov
11
Event News
Inside Central Pattana’s win at the Retail Asia Awards 2026
Chatree Kowitanupong shares how Central Pattana continues to strengthen its leadership in creating future-ready, retail-led destinations.
Commentary
Malaysian brands know what they want to be — their incentive structures disagree
Rethinking the role of video infrastructure in Asian retail
Why APAC digital leaders must overhaul content amidst fractured consumer discovery