In Focus

Young customers and high smartphone penetration are driving the trend.

The Swedish retailer is harnessing K-pop, whose influence on global fashion is undeniable.

If every retailer has its own café, it becomes just part of the crowd.

Smart packaging helps ensure that consumers are buying the real thing.

Consumers keep buying more until they get their desired product. 

Retailers less familiar with the China market could start with Tmall and JD Worldwide.

Companies plan to allocate an average of 3.32% of their revenue to AI this year.

Consumers are becoming less tolerant of generic and inauthentic customised experience.

We’re taking the time off and will be back on 6 January 2025.

Data and analytics allow brands to optimise customer experience both online and in-store.

The company, which sells brands like Hermes and Cartier, is refining its omnichannel space.

The mall has revamped 111,000 sq ft of retail space as part of a major redesign.

Videos on the platform are used not just to entertain but also to drive e-commerce.

The US company expects the region’s rising middle class to eat more M&M’s and Snickers.

The awards programme honoured top companies in the fast-moving consumer goods sector, recognising innovation, leadership, and exceptional achievements across Asia.

The Austrian crystal maker is working with influencers to connect with the Singaporean market.