In Focus

The Coffee Bean & Tea Leaf balances quality and convenience through retail products

It expanded its product range, including a variety of single-origin coffees tailored to different roast preferences.
4 days ago

The Coffee Bean & Tea Leaf balances quality and convenience through retail products

It expanded its product range, including a variety of single-origin coffees tailored to different roast preferences.
4 days ago

Here’s why luxury brands are increasing AI investments

The sector has invested over $360m in AI over the past three years.

Retailers must prepare for ‘seamless commerce’

KPMG expert predicts an end to online versus offline retailing as consumer engagement changes.

Inside The Mall Group’s digital approach to customer satisfaction

It has introduced innovative services such as ‘chat and shop’ and ‘call to order.’

3 pillars reshaping the future of retail in Southeast Asia

Retailers are urged to prioritise digitalisation, experiential initiatives, and sustainability to remain competitive.

What new brands need to succeed in Asian markets

Price sensitivity remains a critical factor especially in essential categories like food and beverages.

What’s next for Levi’s in Southeast Asia?

Explore how the brand is tapping into the diverse and growing consumer base in the region.

Thailand sees boom in out-of-home consumption

FMCG brands are urged to realign their products and marketing to match the rising demand for convenience-driven purchases.

Thai developer says malls stand out as ‘offline super apps’

The tangible business model for entertainment, dining, and retail under one roof still works, and improves with technology.

ION Orchard dives into gamification amidst experiential retail demand

The mall’s in-app augmented reality game offers more than 30 rewards.

Blurring lines between online and offline retail in Asia Pacific

Foodpanda executive explains consistent service levels through efficient logistics and quality control measures.

Supermarkets lead growth in Vietnam’s evolving retail scene

One-stop shopping experience poses challenges for the prevailing majority of mom-and-pop shops.

AI-powered personalisation paints the future of retail

Businesses use AI to gain deeper insights into consumer needs and preferences for more customised omnichannel offerings.

6 in 10 Gen Zs prioritise user experience and trustworthy reviews

Over 75% rely on reviews and customer service when shopping.

Gamification boosts retailer loyalty programmes

About 22% of digital consumers engage in loyalty programmes for exclusive experiences.

Chinese consumers prioritise entertainment and relaxation in retail choices: report

The nation’s retail sector witnessed a robust recovery in tourism, film attendance, and the performing arts in 2023.

J-beauty firms target Indian market as natural ingredients remain popular

The demand for natural and organic products in India led J-beauty manufacturers to introduce new formulations for discerning consumers.