In Focus
Technology adoption rising in foodservice to enhance customer experience
Still, challenges remain in maintaining personal service.
3 days ago
Technology adoption rising in foodservice to enhance customer experience
Still, challenges remain in maintaining personal service.
3 days ago
Aussie consumers losing trust in supermarket pricing
Shoppers are confused on pricing strategies such as frequent specials, short-term discounts, and bulk promotions.
How ‘beauty-from-within’ trend shapes consumer choices in APAC
It is driven by the increasing health consciousness amongst consumers.
MINISO opens biggest global store in Jakarta
The Chinese retailer aims to hit 1,000 stores in the next five years from about 300 now.
APAC FMCG firms' overseas revenue grows 50% faster than domestic
This trend is largely driven by Japanese companies.
PUMA targets tech-savvy youngsters on TikTok
The world’s third-biggest activewear maker uses local influencers to connect with its market.
Why did Hong Kong retail sales fall after a strong rebound?
Retail sales initially surged following Hong Kong’s border reopening in January 2023.
How retailers can successfully engage the growing Gen Z market
Globally, Gen Zs are expected to have a total consumer spending of $12t by 2030.
How L’Oréal uses digital technology to become a ‘beauty life companion’
It blends data, creativity, and cutting-edge technology to reshape consumer experiences.
Ayala Malls takes bold leap into high-tech redevelopment
Central to this redevelopment are experiential stores that merge shopping with the latest technological innovations.
Human interactions still crucial in today’s tech-driven retail
Lotus’s malls in Malaysia integrate sensory stimulation, ambiance, and community-centric spaces to boost experiential retail.
Improving traceability and inventory management efficiency with GS1’s 2D barcodes
These 2D barcodes function as a compact data repository.
The Coffee Bean & Tea Leaf balances quality and convenience through retail products
It expanded its product range, including a variety of single-origin coffees tailored to different roast preferences.
Here’s why luxury brands are increasing AI investments
The sector has invested over $360m in AI over the past three years.
Retailers must prepare for ‘seamless commerce’
KPMG expert predicts an end to online versus offline retailing as consumer engagement changes.
Inside The Mall Group’s digital approach to customer satisfaction
It has introduced innovative services such as ‘chat and shop’ and ‘call to order.’
3 pillars reshaping the future of retail in Southeast Asia
Retailers are urged to prioritise digitalisation, experiential initiatives, and sustainability to remain competitive.