Expert Opinion

How can retailers balance cross-border return fees and customer satisfaction?

How can retailers balance cross-border return fees and customer satisfaction?

In India, for instance, three in five consumers require free returns, posing a challenge for retailers.

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How will the rise of 'hermit consumers' impact the future of the F&B industry?

'Hermit consumers' are a new type of consumer who prefers staying home to dining out.

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