APAC

Zebra Technologies, Amazon, Microsoft emphasise focus on trust, data and technologies amidst changing shopping behaviours

Customers are now moving towards omnichannel shopping, but retailers must keep in mind that online and in-person shopping are not binary choices.

adidas’ Greater China market posts revenue decline

Its revenue from the market dropped by 36% in 2022. 

Prada sees 2% sales decline in APAC in 2022

Retail sales stood at €1.23m (US$1.30b). 

Why shoppers still buy in-store

Some shoppers like seeing the product in-store before buying online.

Inflation offers an ‘excellent opportunity’ to reset promotional strategies: KPMG

Retailers can turn the current economic challenges into an opportunity to refocus their communications with customers, KPMG’s Anson Bailey says.

RSM Partner David Eu advises retailers to create desired shopping environments using tech

Eu said retailers and F&B operators can tailor their environment to the consumers’  expectations.

These are the top social media platforms used by APAC marketers

Around 60% of marketers view social media as more important for their organisations.

Over 70% of consumers at risk of falling victim to digital fraud

This includes emails that offer free gifts and exclusive deals. 

Addressing supply chain pain points will form a new source of competitiveness, says PwC leader

Michael Cheng observed that localisation, digitisation, and the circular economy would become major themes for supply chain innovation. 

Most shoppers want to see products in-store before ordering online

61% of consumers in the Asia Pacific agreed to this, higher compared to Europe and the Americas. 

Women expect ‘lifestyle-centric’ menstrual products

This pushes brands to highlight comfort and health in menstrual care.

Industry leaders from Amazon, Microsoft and Zebra Technologies weigh in on the tech trends impacting the future of retail

With the fast-changing environment of digitalisation and customer demands, retailers must find new ways to evolve alongside technological trends to remain competitive.

Three ways retailers can serve ‘budgeteers’

A budgeteer is someone who is not willing to spend more than necessary.