APAC

Apparel resale gains greater traction amongst APAC consumers

At least a tenth of shoppers is buying second-hand apparel more than usual.

Top APAC e-commerce sites have at least five checkout errors

Some consumers abandon purchases due to the long checkout process.

Lazada rebrands logistics arm to Lazada Logistics

It offers one-stop logistics solutions to Southeast Asian sellers. 

Cainiao opens new facilities to expedite Lazada cross-border logistics

Customers in Thailand, Singapore, Malaysia, and the Philippines can get their parcels as early as three days. 

The ‘technology’ shots that stores need to level up customer experience

Stores have always been at the epicentre of retail disruption, be it the onslaught of digital or the recent pandemic. Despite ominous predictions, stores have risen like a phoenix to cater to shifting business landscapes and shopper behaviours. Retailers who view their stores through a new lens will realize endless possibilities because:

7 in 10 SEA online sellers expect growth in 3Q

52% of the 750 sellers surveyed experienced growth in H1.

Diebold Nixdorf executives spearhead virtual fireside chat on the next evolution in self-service retail technology

Industry experts will discuss how leveraging self-service technology can help retailer’s reach new heights with their business.

Starbucks launches Fila collab merchandise in APAC

The new collection features drinkware and lifestyle accessories.

China, India to propel APAC’s sportswear retail growth

The two markets are seeing more local brands serve a value-seeking consumer base.

APAC’s online retail sales rise amidst growing health concerns

However, customers have become slightly less concerned about visiting stores.

‘I am not a robot’: 84% of APAC consumers abandon carts due to complex login process

55% of consumers are frustrated with long log-in and sign up forms.

CU launches 2 stores in Mongolia’s new airport

One store caters to travellers, whilst the other is available only to airport staff.

Daraz leads in e-commerce by prioritising customers’ and sellers’ needs

Innovations include a premium shopping channel and a stimulus programme.    

Here are the winners in the Retail Asia Awards 2021

Winners were awarded via digital award presentations on 12-16 July.