APAC
The CX illusion: Why retail’s digital investment isn’t delivering
The CX illusion: Why retail’s digital investment isn’t delivering
Retailers must rethink the relationship between associate experience and customer experience.
1 day ago
Beauty industry adopts upcycled materials as ethical purchasing influences choices
Nearly half of beauty consumers prioritize ethical and eco-friendly products.
2 days ago
The future of agentic commerce in APAC: Why identity will anchor hybrid experiences
When identity is embedded seamlessly, security becomes almost invisible to the customer.
Building resilient supply chains in APAC: AI, trade-offs, and what comes next
Gain insights into how leaders are navigating volatility through smarter decisions, trade-offs, and AI-driven tools.
Global dairy alternatives market to nearly double by 2036
Rising lactose intolerance drives demand for plant-based alternatives.
Estée Lauder in early talks with Puig over possible merger
No final decision has been made.
Luxury brands turn to AI to boost sales and customer engagement
They target the ultra-wealthy and aspirational middle-class consumers.
Travel rebound propels luggage market to $183b
Asia-Pacific dominated the market in 2025.
Premium fashion, seasonal collections boost designer apparel sales
E-commerce platforms are also further boosting accessibility.
Social media and AI drive snack e-commerce growth to $57b
Platforms like TikTok/Douyin drive discovery and sales growth.
Rising costs and low consumer confidence damp fashion growth outlook for 2026
Emerging markets are offering growth opportunities, whilst mature markets expand slowly.
L’Oréal expands AI partnership with NVIDIA to accelerate beauty innovation
AI speeds up product development 100×.
Power the AI-first retail revolution with Lenovo's Solutions & Services Group
Lenovo's Solutions & Services Group (SSG) delivers AI-driven retail and manufacturing solutions which enhance efficiency, reduce shrinkage, and generate proven returns.
Innovation and diversification drive Zara parent Inditex 2025 sales growth
The group’s net income rose 6% to $7.1b.
Global luxury market stabilises as industry enters ‘normalisation’
The US, Europe, and China remain key to stabilising global luxury.
Merchandisers turn to trendspotting as AI runs numbers
Humans now set rules and guide AI to protect brand value and pricing.
Commentary
The CX illusion: Why retail’s digital investment isn’t delivering
The future of agentic commerce in APAC: Why identity will anchor hybrid experiences
When AI becomes the front door: How marketing in Singapore will really change in 2026