Technology

85% of A2000 retailers in Asia-Pacific to invest in GenAI by 2027

Half of A2000 retailers are projected to implement AI-enabled contextualised recommendations by 2028.
1 day ago

85% of A2000 retailers in Asia-Pacific to invest in GenAI by 2027

Half of A2000 retailers are projected to implement AI-enabled contextualised recommendations by 2028.
1 day ago

JD.com launches ‘Trade-in Alliance for Household Appliances and Home Goods’

The move aims to expand and enhance trade-in services across China.
1 day ago

AI-powered personalisation paints the future of retail

Businesses use AI to gain deeper insights into consumer needs and preferences for more customised omnichannel offerings.
6 days ago

JD.com targets doubling high-performing merchants for 618 Grand Promotion

It plans to optimize traffic by prioritizing top-rated stores and competitive products in search and recommendations. 

How digital transformation is impacting consumer, retail sectors

Defining value in digital transformation strategies is considered crucial. Whilst over half of consumer and retail executives reported improved...

Gamification boosts retailer loyalty programmes

About 22% of digital consumers engage in loyalty programmes for exclusive experiences.

IKEA launches AI literacy training for employees

This is part of its commitment to integrating AI technology whilst emphasizing human values.

9 in 10 Singaporean marketers expect social media to reign in retail by 2024

Around 59% are now also using generative AI tools to create content that resonates more effectively with their audience. Nine out of ten social...

JD.com and Lenovo partner to drive AI integration in PC market

It is expected to accelerate the adoption of AI PCs and expand smart device usage in homes.

Embedded finance boosts inclusion for APAC's unbanked

Digital IDs and credit solutions target financial accessibility.

Rakuten launches ‘Service Inclusion’ initiative to promote diversity in services

It introduced the "Inclusive Salon Project" as an initial effort, providing customer service guidance for LGBTQ+-friendly beauty salons.

The Check redefines security with biophysical tech

Technology firm is steering the security and health data verification industry.

MADCash empowers women entrepreneurs with financial literacy

Financial inclusion for underrepresented female entrepreneurs targeted.

‘Total experience’ strategy enhances customer, employee satisfaction

Fostering seamless customer experiences through innovative omnichannel strategies.

Fintech security advances combat online payment fraud

Innovations enhance consumer confidence in digital transactions.

DCS Innov leads blockchain revolution in APAC payments

Next generation payments is very much focused on blockchain technology.

Coca-Cola Singapore installs robotic automation for assembly and packing lines

It features a smart vision detection system and an expandable end-of-arm tool for increased efficiency.