Technology

Way to go for GOPIZZA: 2,000 stores by end-2024

CEO aims to make it the most accessible pizza brand from Southeast Asia to the world.

Way to go for GOPIZZA: 2,000 stores by end-2024

CEO aims to make it the most accessible pizza brand from Southeast Asia to the world.

Retailers must prepare for ‘seamless commerce’

KPMG expert predicts an end to online versus offline retailing as consumer engagement changes.

Asia-Pacific retailers need AI boost to meet customer expectations

Retailers struggle with AI adoption while aiming to meet the demands of Gen Z consumers.

IKEA enhances customer experience with new self-service kiosks

It allow shoppers to independently explore products, locate items, and seamlessly make purchases using their own devices.

Developing a culture of co-creation through AI generative design

Creative Director of dwp answers what’s next for designers with AI integration in architecture.

GS1 2D barcodes enhance retail inventory and traceability

Enhanced data capabilities transform consumer and retailer experiences.

How will retailers use AI gatekeepers to change the shopping experience?

One in two respondents expressed a desire for an AI 'clone' to manage tasks, including shopping.

How can retailers improve customer value and operations

Businesses must adopt a unified commerce strategy to meet consumer demand for seamless transactions driven by technology.

Building customer-centric stores: How innovation can help retailers overcome challenges

Discussions highlighted Zebra Technologies’ Workcloud suite, SaaS tools for creating customer-centric stores, and the role of AI in empowering retail...

Central Food Group trials AI-powered system to reduce store food waste

Amongst the key features are automatic detection and optimal recycling.

Brand survival rate below 60% long-term: report

Rapid product cycles challenge market sustainability.

Conversational AI reshapes APAC customer experiences: Infobip

Approximately 39% consider this a crucial investment priority for the next two years.

Ingka Group partners with Infosys to enhance digital operations

It will outsource part of its digital expertise to enhance agility and efficiency. Ingka Group, the largest IKEA retailer, has announced a strategic...

LVMH extends partnership with Alibaba to boost omnichannel presence in China

Alibaba Cloud's AI capabilities will be integrated to develop new applications and services for LVMH's global consumers.

L'Oréal unveils cutting-edge beauty innovations

This includes a hair dryer utilising infrared light technology and a micro-resurfacing device designed to enhance skincare performance.

Vietnam pharmacy chain taps technology to better serve customers

FPT Long Chau commits to innovation and personalisation, but not at the expense of customer trust.

Thailand shoppers cut back amidst FMCG market strain

Thai FMCG consumers become more selective, driving brands to adapt through affordability and innovation.