, South Korea
243 views

Amorepacific launches AI chatbot for personalised beauty advice

It also gives real-time order shipment updates.

Amorepacific has introduced AMORE CHAT, an AI-powered chatbot, on its official online store, Amore Mall.

The service provides quick, personalised beauty advice, product comparisons, and tailored recommendations using generative AI.

AMORE CHAT also summarises product reviews and gives real-time order shipment updates. It uses Amorepacific’s extensive cosmetics data combined with advanced AI to deliver accurate, natural responses that improve with user interaction.

Moreover, an image-based search feature lets customers find and compare products using photos from their mobile devices.
 

Join Retail Asia community
Since you're here...

...there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you design and create an advertising campaign, in print and digital, on this website and in print magazine.

We can also organize a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

Event News

Retail Asia Summit 2026 in Hong Kong to spotlight luxury reinvention and digital commerce innovation
Retail Asia will host the Retail Asia Summit – Hong Kong 2026 on 4 November 2026, bringing together senior retail leaders, luxury brand executives, and digital innovators to explore how Hong Kong’s retail industry is transforming through technology, sustainability, and evolving consumer expectations.