Technology

How can retailers scale gen AI?

Only two of 52 Fortune 500 retail companies have fully unlocked the technology’s value.

IKEA South Korea rolls out new automated fulfillment technology

This system will handle approximately 2,000 orders daily.

AI enhances shopping experience in China’s e-commerce

Investments in AI have pushed the industry’s value beyond $68.85b.

How retailers can successfully engage the growing Gen Z market

Globally, Gen Zs are expected to have a total consumer spending of $12t by 2030.

How personalisation is transforming the alcoholic drinks industry

AI is set to overhaul production processes and consumer interactions.

How L’Oréal uses digital technology to become a ‘beauty life companion’

It blends data, creativity, and cutting-edge technology to reshape consumer experiences.

Jaspal Group partners with Centric Software to boost operational efficiency

It aims to scale sustainably and enhance efficiency as it expands across Southeast Asia.

KFC Australia launches voice AI in drive-thrus

The fast food chain assures that no jobs will be lost due to this innovation.

Stibo Systems provides advanced strategies for seamless retail data integration

The bicentennial company has evolved from printing origins to pioneering advanced data integration with unified solutions for retail.

How can consumer goods companies adapt to the third wave of digitisation?

Only one of two leading firms achieves 80% of their digital transformation project targets.

Here’s why luxury brands are increasing AI investments

The sector has invested over $360m in AI over the past three years.

Way to go for GOPIZZA: 2,000 stores by end-2024

CEO aims to make it the most accessible pizza brand from Southeast Asia to the world.

Retailers must prepare for ‘seamless commerce’

KPMG expert predicts an end to online versus offline retailing as consumer engagement changes.

Asia-Pacific retailers need AI boost to meet customer expectations

Retailers struggle with AI adoption while aiming to meet the demands of Gen Z consumers.

IKEA enhances customer experience with new self-service kiosks

It allow shoppers to independently explore products, locate items, and seamlessly make purchases using their own devices.

Developing a culture of co-creation through AI generative design

Creative Director of dwp answers what’s next for designers with AI integration in architecture.