Jaleen Ramos
How can duty-free win back shoppers?
Travel retail sales are 13% below pre-pandemic levels despite a surge in air passengers.
SM Supermalls pivots to experience-led retail with $2.6b national rollout
The group plans to open one flagship mall each year.
K-Pop signed singles, photocards turn fans into investors
Premium items have appreciated like blue-chip collectibles.
How can retailers turn AI agents into real profit drivers?
These tools let retailers adjust prices and refine promotions in near real time.
Brands ditch 20m buyers for 'Crazy Rich Asians'
About 20 million consumers exited the personal luxury goods market last year.
FairPrice AI trolleys trigger 80% surge in shopper spend
Its flagship store has raised the average basket size from $19.64 to $35.36.
Asia’s shoppers ditch search bars for ChatGPT conversations
Referral traffic from platforms like ChatGPT grew sevenfold over the past year.
How can China’s FMCG brands move beyond discounts?
Simply increasing supply and lowering prices are no longer enough.
Hong Kong small retailers step up investment to take on big chains
They are getting a boost from state funding and fee cuts.
H&M bets on Philippines as $15.8b 'fashion hungry' outlier
President Saed El-Achkar cites a globally rare demographic average age of 27.
Singapore SMEs to gain from clearer e-commerce rules
The guidelines should boost the confidence of merchants on large platforms.
Beyond The Vines uses online insights to shape overseas growth
It looks at online reception before opening any physical stores.
Convenience stores fuel Malaysia’s confectionery boom
Shoppers make impulse buys and queue for limited items.
Watsons launches Singapore’s first pharmacy eConsultation
It targets busy professionals and people who want privacy.
Oh!Some bets on experience-led retail to engage shoppers
Interactive store layouts, tie-ups, and live events seek to encourage repeat visits.
Singapore department stores shrink, add dining and wellness
Social media and e-commerce are raising shopper expectations.
Commentary
How Asia’s retailers can prepare for AI-first commerce
Protecting Indonesia’s retail businesses through resilient cellular connectivity
Why e-commerce winners in SEA are rethinking operating models