Jaleen Ramos
Way to go for GOPIZZA: 2,000 stores by end-2024
Way to go for GOPIZZA: 2,000 stores by end-2024
CEO aims to make it the most accessible pizza brand from Southeast Asia to the world.
Retailers must prepare for ‘seamless commerce’
KPMG expert predicts an end to online versus offline retailing as consumer engagement changes.
Informal employment in garment industry risks worker rights and brand reputation
Brands were urged to adopt binding agreements and enforce human rights standards throughout their supply chains.
Are emotional loyalty strategies more effective than transactional approaches?
One in three customers in APAC join loyalty programs to build lasting connections.
Inside The Mall Group’s digital approach to customer satisfaction
It has introduced innovative services such as ‘chat and shop’ and ‘call to order.’
Dairy Queen Thailand thrives without full digital transformation
Brand’s unique approach to consumer engagement leads to unprecedented 20% sales growth in 2023.
3 pillars reshaping the future of retail in Southeast Asia
Retailers are urged to prioritise digitalisation, experiential initiatives, and sustainability to remain competitive.
How can retailers balance omnichannel strategies with consumer preferences for physical stores?
Less than half of APAC consumers prefer online shopping, but most still rely on brick-and-mortar outlets.
Criteo GM cites retail media as a tool in enhancing customer journeys
It also drives conversion and loyalty of shoppers.
What new brands need to succeed in Asian markets
Price sensitivity remains a critical factor especially in essential categories like food and beverages.
AI prompts fearless dive into corporate reinvention
Siam Piwat Group’s digital chief touts AI’s transformative power in boosting customer value, personalisation, and brand trust.
How will retailers use AI gatekeepers to change the shopping experience?
One in two respondents expressed a desire for an AI 'clone' to manage tasks, including shopping.
What’s next for Levi’s in Southeast Asia?
Explore how the brand is tapping into the diverse and growing consumer base in the region.
Thailand sees boom in out-of-home consumption
FMCG brands are urged to realign their products and marketing to match the rising demand for convenience-driven purchases.
Identifying what drives retail market transformation
PwC Vietnam highlights the importance of understanding evolving customer demands and industry landscapes.
Thai developer says malls stand out as ‘offline super apps’
The tangible business model for entertainment, dining, and retail under one roof still works, and improves with technology.
Vietnam pharmacy chain taps technology to better serve customers
FPT Long Chau commits to innovation and personalisation, but not at the expense of customer trust.
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Retailers who embrace digital innovation, stay agile, and keep the consumer at the centre are best positioned to lead.
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Digital giants to retailers: The playbook for scaling ad revenue with onsite retail media