Jaleen Ramos

Meta is investing big in business messaging

Companies can boost sales by reaching more customers on Messenger, Instagram and WhatsApp.

PUMA targets tech-savvy youngsters on TikTok

The world’s third-biggest activewear maker uses local influencers to connect with its market.

How retailers can successfully engage the growing Gen Z market

Globally, Gen Zs are expected to have a total consumer spending of $12t by 2030.

How can fashion brands turn sustainability pledges into actions?

McKinsey says 40% of fashion brands reported rising emissions since making public commitments to decarbonisation.

How L’Oréal uses digital technology to become a ‘beauty life companion’

It blends data, creativity, and cutting-edge technology to reshape consumer experiences.

Ayala Malls takes bold leap into high-tech redevelopment

Central to this redevelopment are experiential stores that merge shopping with the latest technological innovations.

L’Occitane’s sustainable brand experiences in travel retail rings true with authenticity

The brand’s efforts include responsible ingredient sourcing, eco-friendly packaging, and energy-efficient practices.

Human interactions still crucial in today’s tech-driven retail

Lotus’s malls in Malaysia integrate sensory stimulation, ambiance, and community-centric spaces to boost experiential retail.

Why e-commerce needs a shift towards customer-centred priorities

A unified customer experience across both physical and digital platforms is crucial.

How can luxury brands overcome the impact of ‘luxury shame' in China?

China's market is pressured by rising outbound tourism and declining local demand.

Why loyalty programme integration is crucial for retail success

In Thailand, consumers are keen to upgrade their membership tiers in pursuit of greater benefits.

The Coffee Bean & Tea Leaf balances quality and convenience through retail products

It expanded its product range, including a variety of single-origin coffees tailored to different roast preferences.

How can consumer goods companies adapt to the third wave of digitisation?

Only one of two leading firms achieves 80% of their digital transformation project targets.

Here’s why luxury brands are increasing AI investments

The sector has invested over $360m in AI over the past three years.

How WCT Malls boosted tenant sales via targeted marketing

Through targeted marketing, the mall group boosts tenant sales and occupancy rates.