Jaleen Ramos

Thai developer says malls stand out as ‘offline super apps’

Thai developer says malls stand out as ‘offline super apps’

The tangible business model for entertainment, dining, and retail under one roof still works, and improves with technology.

Vietnam pharmacy chain taps technology to better serve customers

FPT Long Chau commits to innovation and personalisation, but not at the expense of customer trust.

Global uncertainties influence Vietnamese consumer preferences

Still, the country’s retail and e-commerce sectors continue to expand.

Diving into digital platforms and young Filipino shopping habits

Kadence Philippines urges brands to prioritise seamless navigation, enhanced engagement, and sustainability efforts.

How TikTok drives consumer behavior through ‘shoppertainment’

It seamlessly integrates product discovery with entertainment value.

Blurring lines between online and offline retail in Asia Pacific

Foodpanda executive explains consistent service levels through efficient logistics and quality control measures.

Supermarkets lead growth in Vietnam’s evolving retail scene

One-stop shopping experience poses challenges for the prevailing majority of mom-and-pop shops.

AI-powered personalisation paints the future of retail

Businesses use AI to gain deeper insights into consumer needs and preferences for more customised omnichannel offerings.