APAC

Digitalisation remains king for businesses to grow this year.

And Walmart faces pressure after removing Xinjiang-sourced products from stores.

China’s market remained resilient in the past years as tourism recovered.

Retail Asia will be back on 3 January 2022. 

Zendesk’s Director of CX Practice laid out 7 best practices that firms should adopt to elevate their CX game.

As the holiday season revs up to its climax, retailers have much to celebrate even as they prepare themselves for one final last-minute Christmas shopping spree.

The push to become more customer-centric makes digitalisation inevitable.

And traditional crafts retailer FabIndia mulls a $500m IPO.

Two in five consumers are more inclined to avail of digitally advanced products and services.

Roku Gin brings the experience of Japan’s Cherry Blossom festival in Singapore through successful partnerships with bars and restaurants. 

Awarded for the people-focused initiatives for its 500+ employees across Southeast Asia.

Over 20 companies were awarded in the inaugural awards programme.

The partnership is aimed at growing Colgate’s digital sales by over 20 times by 2025.

The COVID-19 pandemic has had a profound impact on all facets of life, the grocery and retail sector included. Consumers have increased their online interactions with retailers and brands and will continue to do so long after the pandemic is over. 

And China’s state-owned paper rebukes Canada Goose over alleged consumer law violation.

And Ikea has opened its biggest store in the world in the Philippines.