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Here are the winners in the Retail Asia Awards 2021

Winners were awarded via digital award presentations on 12-16 July.

The retail industry continues its move forward amidst numerous bankruptcies, uncertainties, and fears surrounding the pandemic. And while the struggles are real, the opportunities for growth are also substantial. As consumers move seamlessly between online and offline experiences during these challenging times, the rise of newer store concepts, customer-centricity, personalised experiences, direct-to-consumer businesses, private labels, and e-commerce-related investments have grown not just in Asia, but also the rest of the world. 

Indeed, when the COVID-19 virus threw its most gruesome lemons at us, the retail industry still managed to make a lemonade stand—and earn a decent profit on the side. 

In recognition of companies that continuously strive to grow their business and provide their customers with unforgettable shopping experiences, the Retail Asia Awards 2021 honoured these enterprises by awarding the 38 winners through digital award presentations on 12-16 July.

These retail champions were also accompanied by virtual interviews as they shared their thoughts about winning the prestigious awards programme. 

This year's entries were judges by an elite panel of judges consisting of Anson Bailey, Head of Technology, Media & Telecoms, Hong Kong and Head of Consumer & Retail ASPAC, KPMG; Olivier Gergele, EY Asean Consumer Products and Retail Leader, EY; Tian Bing Zhang, Asia Pacific Consumer Products and Retail Sector Leader, Deloitte; Uthaya C Ponnusamy Partner, F&B, Retail and Consumer Products, RSM Singapore; Michael Cheng Asia Pacific, Mainland China and Hong Kong Consumer Markets Leader, PwC; and Michelle Evans, Senior Head of Global Digital Consumer Research at Euromonitor International. Singapore Retailers Association (SRA) also took part in the event as one of our supporting partners.

Congratulations to all the winners!

RETAIL ASIA AWARDS 2021

Araz Supermarket LLC

  • Food & Beverage Retailer of the Year - Azerbaijan

Arzooo.com

  • Electronics & Appliances Retailer of the Year - India

BHG (Singapore) Pte Ltd.

  • Store Retail Initiative of the Year - Singapore

Daraz

  • E-Mall of the Year - Pakistan
  • CSR Initiative of the Year - Pakistan

Decathlon Indonesia

  • Sustainability Initiative of the Year - Indonesia

DLF Avenue, Saket

  • Brand Transformation of the Year - India

Dmall (China) Technology Limited

  • CSR Initiative of the Year - China
  • Digital Initiative of the Year - China
  • Omnichannel Strategy of the Year - China

Eu Yan Sang (Singapore) Pte Ltd

  • International Retailer of the Year - Singapore

Flipkart Group

  • Domestic E-Tailer of the Year - India
  • Sustainability Initiative of the Year - India

Flipkart Group - Kalyan Krishnamurthy, CEO

  • CEO of the Year

Food Folks @ Lau Pa Sat

  • Food & Beverage Retailer of the Year - Singapore

ITAB Shop Concept (China) Co. Ltd

  • Pop-up Retail Project of the Year - China

Jaykay Marketing Services (Pvt) Ltd.

  • Food & Beverage Retailer of the Year - Sri Lanka
  • Sustainability Initiative of the Year - Sri Lanka

K11 Concepts Limited

  • Digital Initiative of the Year - Hong Kong

Kmart Australia Limited

  • International Retailer of the Year - Australia

Koala Sleep Japan KK

  • Furniture Retailer of the Year - Japan

KrisShop Pte. Ltd.

  • Omnichannel Strategy of the Year - Singapore

Lotus’s Thailand

  • Hypermarket of the Year - Thailand

Majid Al Futtaim Lifestyle

  • Pop-up Retail Project of the Year - United Arab Emirates
  • Store Design of the Year (Large) - United Arab Emirates

Makro Supermarket (Darvoza Savdo LLC)

  • Convenience Store of the Year - Uzbekistan
  • Domestic Retailer of the Year - Uzbekistan

Metro (Private) Limited

  • Department Store of the Year - Singapore

NTUC FairPrice Co-Operative

  • Hypermarket of the Year - Singapore
  • CSR Initiative of the Year - Singapore

Orchard Turn Developments Pte Ltd

  • Marketing Initiative of the Year - Singapore

Pan Pacific Retail Management (Singapore) Pte Ltd

  • Discount Store of the Year - Singapore
  • Retail App of the Year - Singapore

Pinduoduo Inc

  • Domestic E-Tailer of the Year - China

Reliance Retail Limited

  • Marketing Initiative of the Year - India

Rustan Commercial Corporation (Rustan's Department Store)

  • Domestic E-Tailer of the Year - Philippines

SENAYAN CITY (PT. MANGGALA GELORA PERKASA)

  • Mall of the Year - Indonesia

Sharjah Cooperative Society

  • Hypermarket of the Year - United Arab Emirates
  • CSR Initiative of the Year - United Arab Emirates
  • Omnichannel Strategy of the Year - United Arab Emirates

Softlogic Supermarkets (Pvt) Ltd

  • Supermarket of the Year - Sri Lanka
  • Digital Initiative of the Year - Sri Lanka

SPAR China

  • Hypermarket of the Year - China

TFP Retail Sdn. Bhd.

  • Supermarket of the Year - Malaysia
  • Sustainability Initiative of the Year - Malaysia

The Coffee Club

  • Brand Transformation of the Year - Australia

The Mall Group Co., Ltd.

  • Mall of the Year - Thailand
  • Supermarket of the Year - Thailand
  • Brand Transformation of the Year - Thailand
  • Store Design of the Year (Large) - Thailand

UNIQLO Singapore

  • Apparel Retailer of the Year - Singapore

Watson's Personal Care Stores Pte Ltd

  • Health & Beauty Retailer of the Year - Singapore
  • Store Design of the Year (Large) - Singapore

Watsons International

  • Health & Beauty Retailer of the Year - Asia
  • CSR Initiative of the Year - Hong Kong
  • Marketing Initiative of the Year - Hong Kong

Watsons Personal Care Stores (Philippines), Inc.

  • Health & Beauty Retailer of the Year - Philippines
  • Marketing Initiative of the Year - Philippines

YesStyle.com Limited

  • Cosmetics Retailer of the Year - Hong Kong

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