Here are the winners in the Retail Asia Awards 2021
Winners were awarded via digital award presentations on 12-16 July.
The retail industry continues its move forward amidst numerous bankruptcies, uncertainties, and fears surrounding the pandemic. And while the struggles are real, the opportunities for growth are also substantial. As consumers move seamlessly between online and offline experiences during these challenging times, the rise of newer store concepts, customer-centricity, personalised experiences, direct-to-consumer businesses, private labels, and e-commerce-related investments have grown not just in Asia, but also the rest of the world.
Indeed, when the COVID-19 virus threw its most gruesome lemons at us, the retail industry still managed to make a lemonade stand—and earn a decent profit on the side.
In recognition of companies that continuously strive to grow their business and provide their customers with unforgettable shopping experiences, the Retail Asia Awards 2021 honoured these enterprises by awarding the 38 winners through digital award presentations on 12-16 July.
These retail champions were also accompanied by virtual interviews as they shared their thoughts about winning the prestigious awards programme.
This year's entries were judges by an elite panel of judges consisting of Anson Bailey, Head of Technology, Media & Telecoms, Hong Kong and Head of Consumer & Retail ASPAC, KPMG; Olivier Gergele, EY Asean Consumer Products and Retail Leader, EY; Tian Bing Zhang, Asia Pacific Consumer Products and Retail Sector Leader, Deloitte; Uthaya C Ponnusamy Partner, F&B, Retail and Consumer Products, RSM Singapore; Michael Cheng Asia Pacific, Mainland China and Hong Kong Consumer Markets Leader, PwC; and Michelle Evans, Senior Head of Global Digital Consumer Research at Euromonitor International. Singapore Retailers Association (SRA) also took part in the event as one of our supporting partners.
Congratulations to all the winners!
RETAIL ASIA AWARDS 2021
Araz Supermarket LLC
- Food & Beverage Retailer of the Year - Azerbaijan
Arzooo.com
- Electronics & Appliances Retailer of the Year - India
BHG (Singapore) Pte Ltd.
- Store Retail Initiative of the Year - Singapore
- E-Mall of the Year - Pakistan
- CSR Initiative of the Year - Pakistan
Decathlon Indonesia
- Sustainability Initiative of the Year - Indonesia
- Brand Transformation of the Year - India
Dmall (China) Technology Limited
- CSR Initiative of the Year - China
- Digital Initiative of the Year - China
- Omnichannel Strategy of the Year - China
Eu Yan Sang (Singapore) Pte Ltd
- International Retailer of the Year - Singapore
Flipkart Group
- Domestic E-Tailer of the Year - India
- Sustainability Initiative of the Year - India
Flipkart Group - Kalyan Krishnamurthy, CEO
- CEO of the Year
- Food & Beverage Retailer of the Year - Singapore
ITAB Shop Concept (China) Co. Ltd
- Pop-up Retail Project of the Year - China
Jaykay Marketing Services (Pvt) Ltd.
- Food & Beverage Retailer of the Year - Sri Lanka
- Sustainability Initiative of the Year - Sri Lanka
- Digital Initiative of the Year - Hong Kong
- International Retailer of the Year - Australia
- Furniture Retailer of the Year - Japan
- Omnichannel Strategy of the Year - Singapore
- Hypermarket of the Year - Thailand
- Pop-up Retail Project of the Year - United Arab Emirates
- Store Design of the Year (Large) - United Arab Emirates
Makro Supermarket (Darvoza Savdo LLC)
- Convenience Store of the Year - Uzbekistan
- Domestic Retailer of the Year - Uzbekistan
- Department Store of the Year - Singapore
- Hypermarket of the Year - Singapore
- CSR Initiative of the Year - Singapore
Orchard Turn Developments Pte Ltd
- Marketing Initiative of the Year - Singapore
Pan Pacific Retail Management (Singapore) Pte Ltd
- Discount Store of the Year - Singapore
- Retail App of the Year - Singapore
- Domestic E-Tailer of the Year - China
- Marketing Initiative of the Year - India
Rustan Commercial Corporation (Rustan's Department Store)
- Domestic E-Tailer of the Year - Philippines
SENAYAN CITY (PT. MANGGALA GELORA PERKASA)
- Mall of the Year - Indonesia
- Hypermarket of the Year - United Arab Emirates
- CSR Initiative of the Year - United Arab Emirates
- Omnichannel Strategy of the Year - United Arab Emirates
Softlogic Supermarkets (Pvt) Ltd
- Supermarket of the Year - Sri Lanka
- Digital Initiative of the Year - Sri Lanka
SPAR China
- Hypermarket of the Year - China
- Supermarket of the Year - Malaysia
- Sustainability Initiative of the Year - Malaysia
- Brand Transformation of the Year - Australia
- Mall of the Year - Thailand
- Supermarket of the Year - Thailand
- Brand Transformation of the Year - Thailand
- Store Design of the Year (Large) - Thailand
- Apparel Retailer of the Year - Singapore
Watson's Personal Care Stores Pte Ltd
- Health & Beauty Retailer of the Year - Singapore
- Store Design of the Year (Large) - Singapore
Watsons International
- Health & Beauty Retailer of the Year - Asia
- CSR Initiative of the Year - Hong Kong
- Marketing Initiative of the Year - Hong Kong
Watsons Personal Care Stores (Philippines), Inc.
- Health & Beauty Retailer of the Year - Philippines
- Marketing Initiative of the Year - Philippines
- Cosmetics Retailer of the Year - Hong Kong