Retail

Nearly one in two shoppers remain hesitant to let AI complete purchases after approval.

Digital consultations cut waiting times as care shifts online.

Framework and GS1 standards aim to modernise the sector.

Creator-led authenticity redefines how consumers buy products online.

Youth, digital habits, and fashion appetite fuel H&M’s Philippine strategy.

The company earned two accolades, testament to its unwavering commitment to delivering exceptional value, nationwide reach, and customer-centric innovation.

The group’s luxury bag category listings have grown monthly by 71% in the past two years.

Join Board Asia Pacific and Retail Asia to know more about how the shift to digital can assist companies in decision making.

Across the globe, COVID-19 interrupted almost everything in the physical world with some activities and sectors saved only by digital. The technology players could bring new advantages and opportunities as business operations and client engagements all migrated successfully online. Inevitably, the retailers in mega malls and hospitality sectors faced the most significant challenges with numerous players either ceasing their operations or had to shift to a virtual alternative.

It won the Department Store of the Year - Singapore Award for its efforts.

Digitalisation and product expansion have led to greater performance.

Koala’s product range and customer service ensure customers can rest easy.

The company received two awards at the Retail Asia Awards 2021.

Pop-up stores made of recycled textiles.

Winners were awarded via digital award presentations on 12-16 July.

SAP’s retail industry business architect led the discussion on the importance of customer experience in today’s retail platform.