Exclusives

Indonesia offers community-based solutions to global challenges in the F&B Industry

The global decline in sales highlights the importance of understanding ‘hermit consumers.’

Indonesia offers community-based solutions to global challenges in the F&B Industry

The global decline in sales highlights the importance of understanding ‘hermit consumers.’

Informal employment in garment industry risks worker rights and brand reputation

Brands were urged to adopt binding agreements and enforce human rights standards throughout their supply chains.

Are emotional loyalty strategies more effective than transactional approaches?

One in three customers in APAC join loyalty programs to build lasting connections.

Inside The Mall Group’s digital approach to customer satisfaction

It has introduced innovative services such as ‘chat and shop’ and ‘call to order.’

Developing a culture of co-creation through AI generative design

Creative Director of dwp answers what’s next for designers with AI integration in architecture.

3 pillars reshaping the future of retail in Southeast Asia

Retailers are urged to prioritise digitalisation, experiential initiatives, and sustainability to remain competitive.

How can retailers balance omnichannel strategies with consumer preferences for physical stores?

Less than half of APAC consumers prefer online shopping, but most still rely on brick-and-mortar outlets.

Embracing technology and personalisation drives e-commerce in Indonesia

3 retail executives compare notes on rapid tech-driven growth of e-commerce at Retail Asia Forum.

Embracing hyperlocal retailing in Indonesia

Retail Asia Forum in Jakarta delved on the complexities of implementing hyperlocal retail strategies in a country as diverse as Indonesia.

PT ABC President Indonesia touts retail with personalised digital campaign

COO Dwi Hatmadji showcases successful Gen Z and millennial engagement strategy at Retail Asia Forum 2024

What new brands need to succeed in Asian markets

Price sensitivity remains a critical factor especially in essential categories like food and beverages.

AI prompts fearless dive into corporate reinvention

Siam Piwat Group’s digital chief touts AI’s transformative power in boosting customer value, personalisation, and brand trust.

How will retailers use AI gatekeepers to change the shopping experience?

One in two respondents expressed a desire for an AI 'clone' to manage tasks, including shopping.

Indonesia’s future of retail lies in a blended approach

Industry leaders discuss the innovative strategies to meet evolving consumer needs at Retail Asia Forum 2024

GenAI’s impact on retail unfolding faster than expected

Retailers now leverage GenAI for a competitive edge in communications, marketing, and operations.

Lotte Mart CEO unveils store revamp strategy

Store layout revised, prioritising FMCG at the front now occupying 80% of space up from 70%.