Exclusives
24-hour beauty: Coty SEA blends physical and digital space for limitless store access
Coty SEA stores offer services that give the same customer experience online.
24-hour beauty: Coty SEA blends physical and digital space for limitless store access
Coty SEA stores offer services that give the same customer experience online.
BNPL platforms risk losing trust by ignoring SFA Code of Conduct
Under the Code of Conduct, BNPL providers need to show customers their ‘Trustmark’.
BNPL regulations toughen debt prevention and financial literacy in APAC
The Philippines, Vietnam, and Indonesia are more vulnerable to the risks of credit products, Euromonitor International reported.
CONCEPT WATCH: Eatology cooks up a ‘halfway diet’ for Hong Kongers
The flexitarian meal plan is for consumers looking to reduce their consumption of animal-based products.
How AI/ML curation helps Blibli to always provide original products
Blibli’s AI technology is able to detect indications of counterfeit goods 10 times faster.
Hong Kong’s toys market thrives despite fewer kids
Hong Kong has the lowest fertility rate in Asia.
Here’s how Ox Street makes secondhand items more attractive than new
The company has an authentication process to ensure fake items do not make it to the listing.
A look into Erajaya’s four business vertical expansion
Erajaya mixes omnichannel strategy and retail expansion to target more consumers.
How Love, Bonito develops actionable insights in fashion
CEO of Love, Bonito, Dione Song, revealed the brand’s data strategy that led to an 8% increase in its second purchase rate.
How can brick-and-mortar stores be less boring? Here’s what experts say
Physical stores must revamp customers’ experiences by pushing “phygital” strategies.
Click here: APAC brands log in to social media to engage with customers
A Nielsen study found that 56% of APAC marketers consider social media as the most effective channel.
How J&T Express Singapore plugs the hole left by talent shortage
Upskilling and automation help the logistics firm stay afloat.
Here’s why HappyFresh goes all-out on tech and product
Out of its 400 employees, half are assigned to the technology and products department.
One chat away: Conversational commerce levels the playing field for brands online
Leaving consumers with unanswered queries can result in $2m missed revenue per day.
Lazada builds an e-commerce giant from a ‘blank slate’
It switched from a buy-and-sell business to a marketplace-based model, before finding the right mix in the e-commerce retail model it now uses.
Fragrances now wear the ‘lipstick effect’
Replacing lip products, scents topped ZALORA’s beauty category both in 2020 and 2021.
Three themes that will reshape the future of APAC retail
Experts from Euromonitor International, Bain & Company, and other industry experts discussed the industry trends and forecasts at the Retail Asia...
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1. Rakuten uses autonomous robots to boost last-mile delivery 2. Philippines eyes stricter e-commerce regulation 3. Australia's e-commerce revenue down 21% in February 4. SHEIN invests $70m to empower supply chain partners by 2028 5. Euromonitor International’s Quan Yao Peh discusses retail digitalisation and consumer trends in Asia-PacificResource Center
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The Trade industry is beefing up its workforce to better handle complaints.
