Exclusives
Retailers need more than personalised service to make the cut
Consumers are becoming less tolerant of generic and inauthentic customised experience.
Retailers need more than personalised service to make the cut
Consumers are becoming less tolerant of generic and inauthentic customised experience.
Philippine malls lure shoppers with complete holiday experience
Customers are expected to visit after office hours and stay late into the evenings.
Urban Revivo opens biggest branch in Bangkok
The Chinese fast fashion retailer’s 3,000-square meter store targets consumers aged 18 to 35.
Samsonite harnesses data to boost sales
The US luggage maker is boosting its online channel to drive revenue across Southeast Asia.
Hyper-personalised shopping rules in Southeast Asia
Data and analytics allow brands to optimise customer experience both online and in-store.
SSI Group boosts investment in unified retail
The company, which sells brands like Hermes and Cartier, is refining its omnichannel space.
Asia-Pacific retailers tap subscribers to drive growth
Subscription services are a constant source of revenue during a downturn.
Chinese fine dining finds its next course in Singapore
The city-state’s high spending power and big Chinese commune make it an ideal entry point.
Raffles City reinvents itself with experiential retail
The mall has revamped 111,000 sq ft of retail space as part of a major redesign.
TikTok ‘shoppertainment’ drives mega-sale hit
Videos on the platform are used not just to entertain but also to drive e-commerce.
Mars Wrigley bets on Asia’s chocolate boom
The US company expects the region’s rising middle class to eat more M&M’s and Snickers.
Food Innovators to serve up ‘anime’ diners in Singapore
CEO Kubota Yasuaki expects the city-state to become their gateway to other Asian countries.
Brands told to come clean about beauty care
Consumers are more discerning and can easily spot fake ingredient claims.
Swarovski cracks TikTok to scale luxury amongst Gen Zs
The Austrian crystal maker is working with influencers to connect with the Singaporean market.
Starbucks Korea opens high-tech store in Seoul
Its first reserve-only branch features AR art installations and a Mixology Bar.
Decathlon gets closer to hybrid Singaporean shoppers through pick-up service
The world’s largest sporting goods retailer lets clients pick up online orders on the go.
Deliveroo Shopping for nonfood items launched in Singapore
Shoppers may now access beauty and pet care, and consumer electronics on the delivery app.
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Awards
Nov
11
Event News
Inside Central Pattana’s win at the Retail Asia Awards 2026
Chatree Kowitanupong shares how Central Pattana continues to strengthen its leadership in creating future-ready, retail-led destinations.
Commentary
Malaysian brands know what they want to be — their incentive structures disagree
Rethinking the role of video infrastructure in Asian retail
Why APAC digital leaders must overhaul content amidst fractured consumer discovery