Exclusives
Thai developer says malls stand out as ‘offline super apps’
The tangible business model for entertainment, dining, and retail under one roof still works, and improves with technology.
Thai developer says malls stand out as ‘offline super apps’
The tangible business model for entertainment, dining, and retail under one roof still works, and improves with technology.
Vietnam pharmacy chain taps technology to better serve customers
FPT Long Chau commits to innovation and personalisation, but not at the expense of customer trust.
ION Orchard leads charge in sustainable takeaway practices
Shoppers will enjoy discounts when they opt for a reusable mug or food container from Muuse.
ION Orchard dives into gamification amidst experiential retail demand
The mall’s in-app augmented reality game offers more than 30 rewards.
Global uncertainties influence Vietnamese consumer preferences
Still, the country’s retail and e-commerce sectors continue to expand.
Diving into digital platforms and young Filipino shopping habits
Kadence Philippines urges brands to prioritise seamless navigation, enhanced engagement, and sustainability efforts.
How TikTok drives consumer behavior through ‘shoppertainment’
It seamlessly integrates product discovery with entertainment value.
Blurring lines between online and offline retail in Asia Pacific
Foodpanda executive explains consistent service levels through efficient logistics and quality control measures.
Supermarkets lead growth in Vietnam’s evolving retail scene
One-stop shopping experience poses challenges for the prevailing majority of mom-and-pop shops.
AI-powered personalisation paints the future of retail
Businesses use AI to gain deeper insights into consumer needs and preferences for more customised omnichannel offerings.
ZALORA ramps up sustainability amidst rising demand for eco-products
Customers of ZALORA who shop for sustainable products are increasing year by year.
Two reasons why Zalora’s fulfilment centre skipped futurism
ZALORA’s strategy enables the processing of up to 200,000 orders daily.
Brand-building for Unilever International goes beyond consumer care
The brand’s innovative practices benefit both consumers and workers.
Rise of minimarts compels large-format stores to rethink growth strategy
Their focus should shift towards customer density instead of store scale.
Alfamart’s rapid expansion never overtakes quality service
With 19,087 across Indonesia and 1,680 more in the Philippines, the minimarket operator marks 25 years as a top choice for shopping.
AEON Mall Indonesia lords over the shopping experience in suburban areas
The fifth AEON mall opening in Deltamas City in March 2024 will be the largest in Southeast Asia.
MST Golf redefines the golf retail landscape in Indonesia
ERAL executive believes partnership will drive golfing lifestyle across Asia.
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The Trade industry is beefing up its workforce to better handle complaints.
