Exclusives

Kanmo group explores latest tech trends to revolutionise shopping experience

They position themselves as an omnichannel operator serving tens of thousands of customers every month.

Kanmo group explores latest tech trends to revolutionise shopping experience

They position themselves as an omnichannel operator serving tens of thousands of customers every month.

Lippo Malls Indonesia continues to keep up with fast-changing trends

CEO Henry Riady reveals the secret of maintaining 70 malls in 40 cities and going for more.

H&M South Asia weaves sustainability, affordability into the fashion scene

It is also working towards improving the customer experience by upgrading stores and partnering with marketplaces.

FJ Benjamin combines luxury shoes and lifestyle services to turn store into a destination

The Avenue on 3 Concept Store offers various amenities including a cafe and a bar.

The latest ACE Hardware store concept brings inspiration to Indonesia

This store combines offline and online shopping to enhance the retail shopping experience.

Easy and challenging steps to make SG brands ‘world-class’ competitive

Marketing experts advise investing in omnichannel strategies and talent to diversify brands in a global space.

Four key incentives for fragmented e-commerce buyers in SEA

Marketing and payment executives of top e-commerce sites advise offering a variety of financial solutions to consumers.

Erajaya aims to capture Indonesia’s growing active lifestyle market

CEO Djohan Sutanto makes sure EAL goes beyond retail to fostering communities and offering an immersive omnichannel shopping experience.

Opportunity knocks with ‘premiumisation’ of Southeast Asia’s middle class

Unilever leads the way in catering to the region’s 250-million strong middle class and their stronger purchasing power. 

Philippines yet to feel impact of lower capitalisation for foreign retailers

Law setting minimal required investment may attract not the big retailers but small and medium-scale foreign businesses.

Shopping campaigns may be a key to saving amidst rising prices

Shopee reported its users saved US$1.7b on groceries and essentials in 2022. 

Localism rises amongst Indian consumers

Local products offer better value for money and are more in line with consumers’ priorities.

Fashion firms in China spur growth with direct-to-consumer model

PwC reveals how the DTC model leverages digital technology to deliver more personalised products, services, and experiences to new-age consumers.

Brick-and-mortar stores catch up as spending shifts from online to offline

More than 71% of retailers in Asia Pacific plan to expand or add new stores in 2023, according to CBRE retail survey. 

A decade in the game, MINISO aims to transform into a lifestyle super brand

China-based MINISO has over 5,400 stores, of which more than 2,000 are in global markets, and it’s still growing.

Indonesia, Phl struggle to keep up with Southeast Asia’s cashless drive

Zalora reports growth of digital payments to 81.20% in 2022, as connectivity and digitisation fueled hyperconsumerism in the region.

Out and about, Asia Pacific consumers seek tactile experiences

Retailers need to use their stores for brand storytelling and multifunctional purposes to engage customers.