Exclusives

Philippine retailers struggling to rightsize as logistics takes off: JLL

This is following the rise of e-commerce-use amidst long lockdowns throughout the country.

Philippine retailers struggling to rightsize as logistics takes off: JLL

This is following the rise of e-commerce-use amidst long lockdowns throughout the country.

How NTUC FairPrice's consumer centric mindset became its golden goose

The "FairPrice on Wheels" community initiative brings daily essentials to mature estates with higher concentration of low-income seniors.

How embedded finance eases Philippines’ e-commerce woes

Embedded finance aims to simplify transactions and improve customer experience.

NTUC Fairprice: Building the grocery store of the future

What does the future of supermarkets look like in Singapore, and how will it change how you shop?

SM Supermalls keeps doors open amidst pandemic, to launch more 'smart cities' and e-commerce channels

It also reached out to displaced jeepney and tricycle drivers to facilitate delivery of orders to far-flung locations in the Philippines.

How eBay reaches out to Australia's struggling merchants

Through its Always Open on eBay Australia initiative, over 1,000 retailers have set up online shops on its platform.

Consolidation in the cards for retailers and suppliers

Suppliers may even soon become competitors with retailers in the e-commerce space.

What makes a resilient and adaptable supply chain in Asia Pacific?

Companies are likely to diversify their sourcing options in the long term.

How Alibaba addressed international merchants' hurdles of accessing the China market

They rolled out an English-language customer-service and self-service registration system.

Inside Isetan Mitsukoshi's newly reopened stores

They closed stores in the Tokyo metro area from 8 April to 29 May to prevent infection.

Ecommerce giant Lazada reinvents online shopping through LazLive

LazLive is its in-app live streaming feature which allows users to interact in real time.

How Fabelio is emphasising customer service in selling furnitures online

It offers features such as two-year product warranty and same-day deliveries for best sellers.

What role will offline stores play in Singapore's post-pandemic era?

Retailers are still expected to continue developing their physical stores post-pandemic.

Enhanced support measures on the table as e-commerce demand peaks

These initiatives allow them to strengthen their relationship with merchants in the longer term.

Virtual fashion technology booms in China

Shanghai Fashion Week’s online runway show was viewed by 800 million active users.

Online-to-offline model gains ground in Hong Kong

The extended operating hours that the internet allows has attracted merchants towards selling online.

How far will China's online food market thrive?

E-commerce platforms have recorded massive surges in fresh food sales.