Retail Asia Awards

Over 800,000 customers have registered in its iAEON platform.

Its CapitaVerse initiative offered a remarkable customer journey.

The winning companies have set a new benchmark for excellence, inspiring others to push boundaries and redefine the retail experience.

Its campaigns have been inspiring, positively impacting thousands of lives.

By implementing a sound omnichannel strategy, prioritising the consumer experience and adapting to changing trends, retailers can differentiate their value proposition.

He stressed that personalisation, engagement, and community-building are amongst those that foster long-term consumer loyalty.

To navigate diverse markets successfully, retailers must leverage technologies like AI to integrate online and offline experiences whilst implementing tailored strategies for sustainable growth.

Cheng emphasised the need for retailers to adapt supply chains amidst geopolitical tensions, ensuring resilience.

The awards programme is now in its 18th year.

The No. 1 health and beauty retailer in Malaysia continues to showcase dedication to innovation, sustainability, and exceptional customer experience.

The Hong Kong Jockey Club wins the In-Store Customer Experience of the Year - Hong Kong at the Retail Asia Awards 2023. The Hong Kong Jockey Club embarked on a project to reposition its retail branches as experience shops in order to enhance customer engagement and appeal to a broader demographic.

Congratulations to Central Retail for winning at the Retail Asia Awards 2023!

Suyen Corporation (BENCH) wins the Store Design of the Year (Large) - Philippines and Apparel Retailer of the Year - Philippines awards at the Retail Asia Awards 2023.

Kmart Australia wins the Retailer of the Year - Australia and Digital Initiative of the Year - Australia at the Retail Asia Awards 2023.

DETERMINANT (Hong Kong) Limited wins Pop-up Retail Project of the Year - Hong Kong at the Retail Asia Awards 2023.

Re.juve clinches the Food & Beverage Retailer of the Year - Indonesia accolade at the Retail Asia Awards 2023.