Retail Asia Awards 2024 Winner: Ayala Malls
Ayala Malls drive sustainability and customer engagement through innovation and strategic partnerships.
Rio Mayuga, Head of Customer Loyalty, and Jinky Aguinaldo, Corporate Services Division Head – Transportation, Sustainability, Services, Safety & Security at Ayala Malls, share ESG-driven initiatives like the One Ayala intermodal terminal and Zing app, engaging over 1M members with rewards and instant perks.
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Commentary
This 11.11, the real battle lies in shopper confidence – not the biggest discount