Jaleen Ramos
KFC Australia launches voice AI in drive-thrus
KFC Australia launches voice AI in drive-thrus
The fast food chain assures that no jobs will be lost due to this innovation.
China’s consumer firms to face increased global competition
This includes the restaurants, apparel, and home appliances sectors.
Central Retail’s GO Wholesale opens first store in Southern Thailand
It covers over 5,000 square meters and offers more than 10,000 products.
How tissue and hygiene industry adapts to sustainability demands
Incorporating sustainability features alongside performance and quality is deemed crucial.
Loewe opens first Casa Loewe in Seoul
A key highlight is an art installation made from horsehair using a 500-year-old hat-making technique.
Qoo10’s South Korean e-commerce platforms face regulatory scrutiny amidst payment delays
The delays have affected approximately 60,000 sellers.
6 in 10 HK restaurants expect increased takeaway orders amidst summer heat
About 94% of restaurants view food delivery platforms as crucial.
Building an AI-powered chatbot that can make a sale
As we enter the second half of 2024, many retailers – from digital natives, to multi-channel retailers that have a digital presence – will be looking to gear up for various shopping festivals and dates. These include Singles’ day, Cyber Monday and End of Year festivities, just to name a few. These festivities present a critical opportunity for merchants to showcase their offerings online to a vast consumer audience. However, competition amongst retailers is fierce, particularly in Asia with many businesses leveraging dynamic marketing tactics such as interactive campaigns, live streaming, and social media promotion to entice and engage new customers.
Improving traceability and inventory management efficiency with GS1’s 2D barcodes
These 2D barcodes function as a compact data repository.
Philippines' Robinsons Retail appoints new CEO
Stanley Co will assume the role starting on 1 January 2025.
AS Watson adopts EV delivery fleet to enhance supply chain sustainability
Sixty percent of its 12 retail brands now use EVs for warehouse-to-store and online deliveries.
How can luxury brands overcome the impact of ‘luxury shame' in China?
China's market is pressured by rising outbound tourism and declining local demand.
Sotheby’s opens new maison in Hong Kong
It features immersive exhibitions and retail across art, luxury, and collectibles.
Alexander Pollich named CEO of Porsche China
He will now oversee Porsche's crucial Chinese market.
Why loyalty programme integration is crucial for retail success
In Thailand, consumers are keen to upgrade their membership tiers in pursuit of greater benefits.
6 in 10 brand manufacturers invest in retail media networks
Nearly 70% highlighted enhanced consumer targeting as a major benefit.
58% of consumers use devices for food purchases
Consumers are spending less time cooking at home, opting for faster and more convenient food options.
Commentary
Traceable, regenerative, profitable: The new rules of food retail in Asia
Packaging the future: Why Asia’s F&B sector must treat sustainability as strategy