News

The Future of Retail CX has arrived: Is your business ready for the challenge?

Zendesk to spearhead discussion on leveraging messaging in the retail landscape.

Alibaba users flocked to beauty and animal stores during Golden Week

Sales of cat and dog snacks and animal grooming products more than doubled.

Shinsegae’s E-Mart24 launches fifth Malaysia store

It is planning to open 10 stores in the country by the end of 2021.

Taobao rolls out platform designed for senior users

It features larger texts, simplified navigation, and voice-assisted technology.

Coupang faces allegations of manipulating employees’ work hours

Korean laws forbid workers from working more than 52 hours per week.

JD rolls out new business offering one-hour delivery

Products with the 'Shop Now' icon can be fulfilled by nearby physical stores within 3km.

Carousell acquires sneakers-streetwear marketplace Ox Street

This move is in line with its goal to accelerate recommerce growth in SEA.

RedMart opens new fulfillment centre as grocery delivery demand rise

The 350,000 sq ft West Fulfillment Centre is worth close to S$100m.

SEA e-commerce spend grows exponentialy despite global decline

In-app purchases rose between March and July 2021 despite a global decline of 2.05%.

SEA social commerce growth doubles as shoppers buy, spend more: report  

Orders through social media jumped by over 100% in the first half of the year.

SG-based business-to-consumer e-commerce exports valued at $1.4b

MSMEs account for at least 45% of this amount, according to an Amazon report.

Candy store behind ‘Squid Game’ dalgonas draws huge crowd

Most customers challenged themselves with the umbrella-shaped dalgona.

Alibaba’s Ele.me launches accreditation of F&B chains hiring PWDs

The food delivery platform will offer training in hiring and supporting employees with disabilities.

Surge in online grocery shopping boosts India’s e-commerce market

Traditional grocers have yet to gain footing in the online space due to large investment needed.