News
Gen Z consumers want ‘genuine connection’ when engaging with brands
Gen Z consumers want ‘genuine connection’ when engaging with brands
Around 3 in 5 trust independent consumer reviews.
Is Gen Z becoming the bigger spender in China?
They are rapidly becoming the largest consumer base for luxury brands, KPMG said.
BillEase, Alipay+ partner to enable Filipino consumers to shop online globally
BillEase is the first BNPL firm in the Philippines to partner with Alipay+.
Consumers demand diversity, inclusivity: report
They are buying from brands that support their values.
Consumers give more weight to emotional benefits in purchases: report
Businesses should provide alternative payment methods to capture these consumers.
Here’s why 57% of consumers deleted apps in 2022
Consumers are done with mindlessly browsing for hours.
Nearly 60% prefer humans over robots for customer service
Only 19% were comfortable talking to an automated bot.
Weekly News Wrap: Asian retailers ready for China rebound; South Koreans lead as world’s biggest luxury spenders
And Uniqlo owner gives Japan business a jolt with a 40% wage hike.
Food, healthcare products are top gift choices for New Year: report
Shopping cash coupons are also among the top choices.
Businesses should cater to consumers who seek work-life balance
Around 53% of consumers put a strict boundary between work or school and personal life.
About 4 in 5 Hongkongers aim to resume socialising, consumption in Chinese New Year
This came as social distancing measures have been eased.
Around 2 in 5 consumers expect in-person everyday activities: report
Brands should improve their operations to attract these customers.
Three in four shoppers tighten budgets amidst higher prices
Consumers will likely switch to e-commerce for better and cheaper deals.
Over 40% of consumers are not willing to pay extra for green products
This challenges retailers to close the prices of sustainable products to conventional brands.
In-game sales could climb by 23% in 2024: report
This comes as more consumers play immersive video games online.
Robinsons Retail completes BPI buy-in deal
The company purchased 200 million shares of the bank.
Shopee ends Poland operations
Orders placed before 13 January 12 a.m., will still be processed.
Commentary
APAC retailers need to rethink where fraud prevention begins
How Singapore consumer brands can build strong supply chains amidst rising input costs
The CX illusion: Why retail’s digital investment isn’t delivering
The future of agentic commerce in APAC: Why identity will anchor hybrid experiences