Hong Kong

Hong Kong shoppers resist AI payments despite 74% adoption

Hong Kong shoppers resist AI payments despite 74% adoption

Nearly one in two shoppers remain hesitant to let AI complete purchases after approval.

DFI Retail reshuffles senior leadership effective 1 August

New leaders were named for IKEA, Food, and Health & Beauty businesses.

Nearly all Hong Kong shoppers quietly punish brands over broken trust

Recovery is possible, but may require more than just an apology. 

Hong Kong retail sales up 7.9% in May as online spending soars

Online sales jumped 33.1%, making up 10.1% of total retail sales.

Watsons opens heritage concept store in Hong Kong

Features nostalgic photo spots and interactive experiences.

Sa Sa's annual profit more than doubles on stronger sales, lower costs

'Trendy' product launches boosted sales despite margin pressure.

AS Watson brand lab backs early-stage brands with regional scaling

It leverages the company’s over 180 million loyalty members.

DHL upcycles retired uniforms into fashion accessories with Hong Kong designer

Retired courier gear is reworked into accessories with Redress and Absurd Laboratory.

Retail Asia Summit 2026 in Hong Kong to spotlight luxury reinvention and digital commerce innovation

Retail Asia will host the Retail Asia Summit – Hong Kong 2026 on 4 November 2026, bringing together senior retail leaders, luxury brand executives, and digital innovators to explore how Hong Kong’s retail industry is transforming through technology, sustainability, and evolving consumer expectations.

Kennedy Town gets retro concept store as Wellcome expands

Design uses Hong Kong tram culture as the store theme.

Hong Kong consumers cautious over autonomous AI purchases

Only 27% trust AI agents to make purchases without checking.

Wellcome Hong Kong wins at Retail Asia Awards 2026

The company earned recognition for its commitment to value across its supermarket network and innovative store design.

JD.com accelerates Hong Kong expansion with first JD MALL

Plans to open up to eight more stores in the region within three years.

Pet-friendly dining may lift core Hong Kong mall traffic

Weekend spending is expected to benefit central districts over suburban malls.