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How can retailers balance omnichannel strategies with consumer preferences for physical stores?
How can retailers balance omnichannel strategies with consumer preferences for physical stores?
Less than half of APAC consumers prefer online shopping, but most still rely on brick-and-mortar outlets.
Criteo GM cites retail media as a tool in enhancing customer journeys
It also drives conversion and loyalty of shoppers.
Embracing technology and personalisation drives e-commerce in Indonesia
3 retail executives compare notes on rapid tech-driven growth of e-commerce at Retail Asia Forum.
Embracing hyperlocal retailing in Indonesia
Retail Asia Forum in Jakarta delved on the complexities of implementing hyperlocal retail strategies in a country as diverse as Indonesia.
PT ABC President Indonesia touts retail with personalised digital campaign
COO Dwi Hatmadji showcases successful Gen Z and millennial engagement strategy at Retail Asia Forum 2024
What new brands need to succeed in Asian markets
Price sensitivity remains a critical factor especially in essential categories like food and beverages.
AI prompts fearless dive into corporate reinvention
Siam Piwat Group’s digital chief touts AI’s transformative power in boosting customer value, personalisation, and brand trust.
How will retailers use AI gatekeepers to change the shopping experience?
One in two respondents expressed a desire for an AI 'clone' to manage tasks, including shopping.
Indonesia’s future of retail lies in a blended approach
Industry leaders discuss the innovative strategies to meet evolving consumer needs at Retail Asia Forum 2024
GenAI’s impact on retail unfolding faster than expected
Retailers now leverage GenAI for a competitive edge in communications, marketing, and operations.
Lotte Mart CEO unveils store revamp strategy
Store layout revised, prioritising FMCG at the front now occupying 80% of space up from 70%.
What’s next for Levi’s in Southeast Asia?
Explore how the brand is tapping into the diverse and growing consumer base in the region.
How can retailers balance cross-border return fees and customer satisfaction?
In India, for instance, three in five consumers require free returns, posing a challenge for retailers.
Thailand sees boom in out-of-home consumption
FMCG brands are urged to realign their products and marketing to match the rising demand for convenience-driven purchases.
Identifying what drives retail market transformation
PwC Vietnam highlights the importance of understanding evolving customer demands and industry landscapes.
ION Orchard marks 15 years as a premier retail destination
The mall is proactive in conducting surveys to identify trends and optimise its tenant mix.
How will the rise of 'hermit consumers' impact the future of the F&B industry?
'Hermit consumers' are a new type of consumer who prefers staying home to dining out.
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The Trade industry is beefing up its workforce to better handle complaints.
