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FairPrice AI trolleys trigger 80% surge in shopper spend
FairPrice AI trolleys trigger 80% surge in shopper spend
Its flagship store has raised the average basket size from $19.64 to $35.36.
AI enters the Philippine neighbourhood store
Widespread use could generate up to $48b in economic value by 2030.
Asia’s shoppers ditch search bars for ChatGPT conversations
Referral traffic from platforms like ChatGPT grew sevenfold over the past year.
Hong Kong small retailers step up investment to take on big chains
They are getting a boost from state funding and fee cuts.
H&M bets on Philippines as $15.8b 'fashion hungry' outlier
President Saed El-Achkar cites a globally rare demographic average age of 27.
Singapore SMEs to gain from clearer e-commerce rules
The guidelines should boost the confidence of merchants on large platforms.
High rents, labour costs loom over Jollibee’s Australia plans
A crowded chicken segment could also weigh on initial growth.
DFI Retail revamps Guardian and IKEA stores for smarter shopping
Business is no longer purely transactional, but increasingly advisory.
Beyond The Vines uses online insights to shape overseas growth
It looks at online reception before opening any physical stores.
Watsons launches Singapore’s first pharmacy eConsultation
It targets busy professionals and people who want privacy.
Indonesian malls prioritise upgrades over expansion
The shift mirrors Thailand’s focus on leisure and Japan’s emphasis on efficiency.
Oh!Some bets on experience-led retail to engage shoppers
Interactive store layouts, tie-ups, and live events seek to encourage repeat visits.
Singapore department stores shrink, add dining and wellness
Social media and e-commerce are raising shopper expectations.
Kao Hong Kong makes convenience central to Attack brand strategy
It aims to appeal to younger consumers.
Tumi expands flagship stores in Greater China
Another round of flagships is planned for Beijing, Chengdu, and Shenzhen.
AZKO's inspirational concept store revamp boosts sales and foot traffic
The rejuvenation appeals to Gen Zers, who value experiences more than transactions.
Shenzhen trips drive household care purchases amongst Hong Kong shoppers
Three of four Hong Kongers visited the Chinese province in April.
Commentary
How Asia’s retailers can prepare for AI-first commerce
Protecting Indonesia’s retail businesses through resilient cellular connectivity
Why e-commerce winners in SEA are rethinking operating models
Why flexible storage is the backbone of the pop-up economy
How point of sale became the hub for customer experience