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Lippo Malls adapts to shifting consumer preferences
Over 60% of visitors to their malls are from younger generations.
Lippo Malls adapts to shifting consumer preferences
Over 60% of visitors to their malls are from younger generations.
Indonesia offers community-based solutions to global challenges in the F&B Industry
The global decline in sales highlights the importance of understanding ‘hermit consumers.’
Informal employment in garment industry risks worker rights and brand reputation
Brands were urged to adopt binding agreements and enforce human rights standards throughout their supply chains.
Are emotional loyalty strategies more effective than transactional approaches?
One in three customers in APAC join loyalty programs to build lasting connections.
Inside The Mall Group’s digital approach to customer satisfaction
It has introduced innovative services such as ‘chat and shop’ and ‘call to order.’
Developing a culture of co-creation through AI generative design
Creative Director of dwp answers what’s next for designers with AI integration in architecture.
3 pillars reshaping the future of retail in Southeast Asia
Retailers are urged to prioritise digitalisation, experiential initiatives, and sustainability to remain competitive.
How can retailers balance omnichannel strategies with consumer preferences for physical stores?
Less than half of APAC consumers prefer online shopping, but most still rely on brick-and-mortar outlets.
Criteo GM cites retail media as a tool in enhancing customer journeys
It also drives conversion and loyalty of shoppers.
Embracing technology and personalisation drives e-commerce in Indonesia
3 retail executives compare notes on rapid tech-driven growth of e-commerce at Retail Asia Forum.
Embracing hyperlocal retailing in Indonesia
Retail Asia Forum in Jakarta delved on the complexities of implementing hyperlocal retail strategies in a country as diverse as Indonesia.
PT ABC President Indonesia touts retail with personalised digital campaign
COO Dwi Hatmadji showcases successful Gen Z and millennial engagement strategy at Retail Asia Forum 2024
What new brands need to succeed in Asian markets
Price sensitivity remains a critical factor especially in essential categories like food and beverages.
AI prompts fearless dive into corporate reinvention
Siam Piwat Group’s digital chief touts AI’s transformative power in boosting customer value, personalisation, and brand trust.
How will retailers use AI gatekeepers to change the shopping experience?
One in two respondents expressed a desire for an AI 'clone' to manage tasks, including shopping.
Indonesia’s future of retail lies in a blended approach
Industry leaders discuss the innovative strategies to meet evolving consumer needs at Retail Asia Forum 2024
GenAI’s impact on retail unfolding faster than expected
Retailers now leverage GenAI for a competitive edge in communications, marketing, and operations.
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China to drive Asia’s retail growth
![China to drive Asia’s retail growth]()
It is expected to account for 60% of the region’s consumption in the next decade.
It is expected to account for 60% of the region’s consumption in the next decade.
