E-commerce

Rakuten partners with OpenAI to offer AI-enhanced feature for consumers and businesses

The AI-enhanced feature will assist professionals in marketing, sales, and customer service.

Online retailers told to prepare for cyberattack surge during year-end shopping

An EY cybersecurity expert advised e-commerce platforms to reevaluate security controls.

Singapore electronics store taps payment firm for seamless online shopping

Stripe helps LG Electronics to ensure optimal experience during peak season.

Brands’ platform priorities start to shift: report

More brands are confident in using LinkedIn, WhatsApp, and Instagram.

Toki eyes US$5b Philippine collectables market

In the Philippines, 40% are collectors.

Fashion re-commerce to grow 16x faster than traditional retail

Brands see resale as an opportunity to have an environmental impact.

Amazon opens $70m purpose-built fulfilment centre in Perth

The new site will expand Amazon’s storage capacity by 500%.

JD.com breaks records for 2023 Singles Day Grand Promotion

Transaction volume reached more than $137.18m.

Alibaba’s Taobao and Tmall achieve record growth for 11.11 sale

Over 400 Brands from Taobao and Tmall channels have exceeded more than $13.7m.

How to claim success in Indonesia’s skincare market

Indonesia will maintain its growth in the skincare market by 4.6%.

JD.com rolls out authentication services for imports

JD Smart Check will enable a seamless and secure inspection process for products.

Around 3 in 4 shoppers planning to cautiously spend on Singles Day

Consumers are becoming more value-conscious for their Singles Day spending.

Digital payments comprise 50% of SEA’s transactions: report

The continuous pattern of digital payments and services led to a $30b revenue.

Southeast Asia e-commerce revenue up 28% YoY to $28b in 2023

The sector was also supported by the rapid growth of new entrants.

JD.com sees above ¥100m sales in first 5 minutes of ¥10b-discount programme

Its sales and user order volume were four times higher than 2022’s figures.