Alec Maquiling

Only 5% of retailers get AI right amidst lack of integrated systems

The remaining 95% fail because when executives discuss AI, the answers are less clear.

Why customer focus alone is insufficient for retail survival

Executives must think about employees just as much as customers.

‘K-beauty’ takes over skincare world

Products with natural Korean ingredients are in high demand in China and the US.

Blind boxes spur collectible toy growth in Asia-Pacific market

Consumers keep buying more until they get their desired product. 

Retailers told to think outside the box when faced with strict rules

They should localise their products and ensure they are aligned with market demands. 

Retail store facelift could drive sales

Remodelling can aid engagement and improve customer satisfaction. 

Retailers urged to heed Gen Z sustainability call

KPMG says 79% of Zoomers will buy into brands whose values are aligned with theirs. 

BHG Retail banks on membership data to drive sales

The Singapore Exchange-listed firm says Chinese consumers prefer to exercise and eat out. 

Retailers told to tap omnichannel marketing strategies

Data should be captured from all entry points for the best hyper-personalisation. 

All you need is one ‘hero’ TikTok product

Brands can boost their gross merchandise value with just one best-selling SKU. 

APAC retailers face pressure to adapt to tech, consumer shifts

AI advancements, data analytics, and omnichannel strategies are reshaping the future of retail in the region.

Deliveroo Shopping for nonfood items launched in Singapore

Shoppers may now access beauty and pet care, and consumer electronics on the delivery app.

Philippine retailers told to boost omnichannel space

Shoppers want a seamless experience, whether browsing in-store or shopping online. 

Philippines’ Ever Bilena rides next wave of cosmetics growth

The brand is banking on Gen Zs in the rapidly evolving beauty product landscape. 

Lazada Philippines becomes all things to all e-shoppers

Customers are buying both cheap groceries and expensive jewellery online.