Staff Reporter

How can brick-and-mortar stores be less boring? Here’s what experts say

Physical stores must revamp customers’ experiences by pushing “phygital” strategies.

Central Retail’s membership store Tops CLUB opens door

It offers imported products from exclusive brands across the globe. 

Alternative e-commerce gains traction led by business messaging

They accounted for around 25% of online spending in Thailand and the Philippines.

Central Retail launches Tops Vita

It is considered Thailand’s first O2O vitamins retail.

Tech savvy shoppers drawn to digitally-enhanced shopping experiences

73% of customers expect rapid catalogue-to-cart shopping with the use of mobile devices

‘Indulgent’ food segment at ‘high risk’ to inflation: GlobalData

The segment will only grow by 2.2% in volume annually from 2021 to 2024.

Lower consumer confidence hits South Korea's retail sector

The country’s retail sales dropped for the first time since December 2020.

E-Commerce GMV growth in Southeast Asia slows but remains ‘healthy’

Online purchase frequency dipped due to the relaxation of COVID restrictions.

Watsons Singapore wins Retail Asia Award for driving digital acceleration and sustainable innovation in the health and beauty industry

The company continuously transforms its retail model with omnichannel and sustainable innovations to adapt to the changing retail landscape and better suit the needs of its customers.