Stores

Consumers demand diversity, inclusivity: report

They are buying from brands that support their values.

Consumers give more weight to emotional benefits in purchases: report

Businesses should provide alternative payment methods to capture these consumers.

Nearly 60% prefer humans over robots for customer service

Only 19% were comfortable talking to an automated bot.

Return of Chinese tourists a boon for Singapore's luxury retailers: report

Chinese travellers have played a considerable role in the luxury end of the city’s retail market.

Food, healthcare products are top gift choices for New Year: report

Shopping cash coupons are also among the top choices.

Businesses should cater to consumers who seek work-life balance

Around 53% of consumers put a strict boundary between work or school and personal life.

Around 2 in 5 consumers expect in-person everyday activities: report

Brands should improve their operations to attract these customers.

Three in four shoppers tighten budgets amidst higher prices

Consumers will likely switch to e-commerce for better and cheaper deals.

Over 40% of consumers are not willing to pay extra for green products

This challenges retailers to close the prices of sustainable products to conventional brands.

Robinsons Retail completes BPI buy-in deal

The company purchased 200 million shares of the bank. 

LVMH appoints new Louis Vuitton, Christian Dior Couture CEOs

Their appointment will be effective on 1 February.

Carlyle buys majority take in India-based skincare, beauty firm

It will support the business growth and brand building of VLCC.