Singapore
Retail service excellence in a digital age
Retail service excellence in a digital age
It is a well-known fact that Singaporeans are some of the most well-travelled people in Asia- Pacific. The incidence of outbound air travel is also on the rise. According to the Department of Statistics of Singapore, outbound departures of Singapore residents by air rose from 6.08 million in 2011 to 7.77 million in 2016 and outbound travel by sea rose from 1.67 million to 1.7 million during the same period.
Going beyond a space to showcase merchandise
How can in-store displays help a brand stand out and enhance the retail experience of customers? Muneerah Bee finds out from Elizabeth Yap, assistant marketing manager at Uniqlo Singapore, how the Japanese casual wear retailer optimises its in-store displays as opportunities to engage the local community.
New beauty pop-up store offers immersive retail experience
French luxury beauty brand Lancôme Travel Retail recently brought a pop-up store to Singapore Changi Airport.
iFashion launches retailer-backed digital currency for shoppers
Singapore fashion and lifestyle conglomerate iFashion Group has launched MegaX (MGX), a new digital token, to go on sale from 17 October 2017.
Giant enhances shopping experience with vending machines
Hypermarket and retailer chain Giant launched VendMart in Singapore yesterday – a cluster of 17 vending machines offering a wide range of products and food.
Singapore's first retail knowledge-sharing hub launched
Singapore Management University (SMU) officially launched the Retail Centre of Excellence (RCoE) yesterday.
Asian big-box retailers forecast to grow 3.5% a year until 2021
Although growth in large grocery formats are coming under pressure, large formats still have a key role to play in shaping the future of modern trade in Asia over the next five years.
International players dominate the e-commerce logistics market in APAC
The leading vendors identified by Technavio are expected to impact the market in the next five years.
Online payment fraud management affects customer retention
Three in four merchants in Southeast Asia currently do not screen mobile fraud even though 91.5% of merchants surveyed feel that mobile fraud is riskier than online fraud, according to the CyberSource Online Fraud Benchmark Report – 2016 Southeast Asia Edition.
Keep your romance alive to protect your business from extinction
Building relationships with consumers …
Shopping goes mobile for Asia's tech-savvy consumers
The role of the smartphone has continuously evolved to become an agent of change, transforming the retail scene profoundly. Muneerah Bee takes a closer look at how the mobile phone is changing the way we shop.
Asia-Pacific consumers believe in ethical shopping: survey
Products based on fair trade principles are the biggest driver of ethical spending, according to findings from the latest Mastercard Ethical Spending and Charitable Giving Survey.
Shopee kicks off second 9.9 Mobile Shopping Day
Shopee will be holding its annual shopping event, 9.9 Mobile Shopping Day, on 9 September where a wide range of items will be on sale with discounts up to 90% off, as well as daily giveaways and themed sales in the 9-day lead up to 9.9 Mobile Shopping Day.
Maxi-Cash steps up e-commerce efforts
Singapore’s first public-listed pawnbroker Maxi-Cash is expanding into the world of e-commerce with the launch of iPAYMENT, eSHOP and online valuation. These three new online services complement its existing business to offer an omni-channel approach to the pawn industry and their customers.
BluJay Solutions names Katie Kinraid general manager for APAC
Supply chain software and services provider BluJay Solutions has named Katie Kinraid as general manager of the Asia-Pacific region.
Asia-Pacific leading the way in m-commerce: report
As of 2016, Asia-Pacific had the highest number of mobile Internet connections, smartphone users and the highest rate of mobile shopper penetration worldwide, according to the Asia-Pacific M-Commerce 2017 report by international market research company Research and Markets.
Samsung to provide digital display solutions in Century Square
Property management company in Singapore AsiaMalls Management has signed a Memorandum of Understanding (MoU) with technology company Samsung to provide digital display solutions for their retail malls, starting with the soon-to-be revamped Century Square in Tampines.
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They also cited the need to balance digital and physical retail.
Commentary
Unwrapping the psychology behind festive snacking in Southeast Asia