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Holiday e-commerce trends on how Asia-Pacific Internet users shop in December
Holiday e-commerce trends on how Asia-Pacific Internet users shop in December
To help retailers develop highly-personalised online campaigns to break through the clutter and attract their target audience, RTB House, a global company providing state-of-the-art retargeting technology based on deep learning for top advertisers, analysed the purchasing behaviours of online shoppers in December. The analysis, conducted with aggregate data from over 40 markets across Europe, Latin America, Asia-Pacific, Middle East and Africa, revealed that most online visitors in the region shop primarily during the working weeks.
Leverage AI & machine learning to rejuvenate retail business
New technologies are often seen as a source of disruption in the retail industry; however, new technologies that can enhance shoppers’ experience also present a huge opportunity to retailers. As we usher in the new year, what are some important technology concepts retailers should be aware of and embrace to survive the impact of the borderless world of modern retailing? Retail Asia’s Muneerah Bee contacts retail professionals, researchers and solutions providers to file this report.
How mobile is reshaping the entire shopping experience
Recently, a mind-blowing statistic became a reality: There are right now more active mobile devices on this earth than human beings. According to GSMA Intelligence’s ongoing count, there are 7.66 billion active mobile devices versus 7.3 billion people.
Supply chain investments retailers should make in 2018
2017 has been marked by rapid advancements in the logistics industry as providers adapt to innovative technologies and processes to cater to consumer demands. Muneerah Bee gets Pang Mei Yee, vice-president, head of Innovation, Asia-Pacific, DHL Customer Solutions and Innovation, to share more insights.
Bringing the buzz back to retail space
City of Tomorrow, a 10,000sqf store in the middle of CityLink Mall in Singapore, is home to more than 40 curated brands and doubles up as an event space. Co-founders Chiang Xiaojun and Edwin Ng (who are aged 29 and 31 respectively) tell Muneerah Bee why it is not a cookie-cutter retail space.
Improving customer loyalty through communication platforms
Every year retailers are faced with the challenge of ensuring a positive customer experience when stretched to full capacity. Plus, the search for gifts can be stressful for shoppers. Global information logistics provider Retarus shared the following communication processes to help retailers maintain the highest levels of customer experience:
Christmas shopping habits revealed
Ever wondered how much Singaporeans spend on Christmas gifts for families, friends and colleagues? A recent survey commissioned by hypermarket chain Giant Singapore revealed insights on how much a shopper spends, where they spend it, who they spend it on and on what kind of Christmas gifts.
Using smart tools to help small businesses
Xero recently announced its largest launch of new products as it evolves from an online accounting software to a global small business platform to help grow more businesses around the world.
Trends driving enterprise IT transformation in 2018
Many of the hype-technologies of recent years such as software-defined networking (SDN), the Internet of Things (IoT) and Artificial Intelligence (AI) to name but a few – are now in the mainstream, and 2018 is the year when attention will turn to what organisations do with them.
M-commerce in Singapore set for explosive growth in next five years: report
Singapore has outpaced its neighbours to become the third largest e-commerce market in South-east Asia but a saturation point may be on its way, according to Worldpay’s annual Global Payments Report.
Carousell launches Smart Listings
Mobile classifieds marketplace Carousell recently introduced a new feature that helps users to sell their items faster.
Consumers' sentiments on customer data security revealed
A majority (70%) of consumers would stop doing business with a company if it experienced a data breach, according to a survey of more than 10,000 consumers worldwide conducted on behalf of computer security service provider Gemalto.
Survey reveals what makes customers happy (and angry)
According to the 2017 SAP Hybris Consumer Insights Report, 89% customers expect an answer to their query within 24 hours.
New Japanese store to set Singapore aglow
Established Japanese fashion retailer Lumine opened its first store outside Japan in Singapore on with a grand opening last weekend.
Black Friday tips for retailers
Black Friday and Cyber Monday mania will continue this year with a wider range of businesses expected to get in on the online action, according to payment processing company Worldpay.
Alcohol delivery service secures US$3.4 million in pre-Series A funding round
Mobile-based on-demand beverage delivery service BottlesXO has raised US$3.4 million in a pre-Series A funding round, from an undisclosed private equity firm in Singapore.
Deploying next-generation video analytics for smarter surveillance
Gorilla Technology, a global provider of video intelligence and Internet of Things (IoT) technology, recently released the Intelligent Video Analytics Recorder (IVAR) solution using the combination of ground-breaking real-time analytics and deep learning for facial and license plate recognition technology.
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They also cited the need to balance digital and physical retail.
Commentary
Unwrapping the psychology behind festive snacking in Southeast Asia