Singapore

Singapore’s largest supermarket chain NTUC FairPrice and South-east Asia’s on-demand transportation and mobile payments platform Grab signed a Memorandum of Understanding (MoU) to embark on a joint initiative to launch a new subscription service.

Singapore-based e-commerce platform Qoo10 is holding its biggest ever offline event – Qoo10 Super Sale - CNY Edition at Suntec City Convention Centre Halls 401 - 403, from 25 to 28 January 2018 in Singapore.

BloomReach recently launched a strategic global partnership with e-commerce software provider Elastic Path Software which will bring competitive advantage to enterprise businesses pursuing a best-of-breed approach to customer experience and commerce.

The e-commerce market in Asia-Pacific (APAC) is one of the fastest growing as consumer appetite for online and mobile shopping continues to see extreme progress in the coming year and beyond.

Online fraud is on the rise and a new report from technology company Stripe unveiled several new patterns to assist online businesses as they combat fraudulent activities.

Internet company Rakuten and Techstars, a worldwide network aimed at helping entrepreneurs succeed, recently announced the launch of Rakuten Accelerator powered by Techstars.

Internet retailing is the fastest growing global channel through 2022 at 73% to become a larger channel than traditional grocery retail, according to global market research company Euromonitor International which released its new retailing industry data alongside the second annual What’s New in Retail: Emerging Global Concepts report.

As part of its five-year transformation plan, Marks & Spencer (M&S) has announced a new Technology Transformation Programme that will enable it to become a digital-first business and deliver an improvement in customer experience.

Asia’s omni-channel platform company Ace Turtle has partnered with CEVA Logistics, one of the world’s largest supply chain management companies, to manage global freight forwarding for international brands that Ace Turtle will power through its cross-border solution in South-east Asia.

Singapore customer service employees would go out of their way to ensure that customers have a good experience because it is personally satisfying for them, according to a recent research by experience management software provider Qualtrics.

Retailers must rapidly evolve online applications to meet market demands but at the same time, more shoppers are wary of the privacy threats when shopping online as a breach can be very harmful to a retail company.

Shrinkage is an inevitable problem that retailers face and battling this challenge often means implementing solutions that protect the products.

Augmented reality in retail, a technology-infused employee experience and virtual assistants in the workplace are among the leading innovations expected to drive organisational change in Southeast Asia and around the world in 2018, according to IT consulting and services provider Avanade.

Fans watching the Olympic and Paralympic Winter Games PyeongChang 2018 at home will be able to buy Team USA apparel with just a few clicks using Visa Checkout.

Despite developing Asia’s massive opportunities, fewer than 20% of brands outgrow their categories in this region, according to new analysis from Bain & Company, Turbocharging Consumer Products in Developing Asia.

Next year, online brands will re-invigorate their packaging to enhance the e-commerce experience and brands that adopt clear and succinct package messaging will be rewarded as consumers prefer brands that embrace minimalism, according to market intelligence agency Mintel.