APAC

Robotic process automation gains traction amongst retailers

Discussions amongst retailers grew 52% in 2022.

Robotic process automation gains traction amongst retailers

Discussions amongst retailers grew 52% in 2022.

Shein plans to reduce GHG emissions by 25% by 2030

These include shifting to renewable energy and increasing energy efficiency.

Retailers raise ICT budget in 2022: GlobalData

Over 80% increased investment amidst digital tech trends in improving supply chain and customer experience. 

Nike’s net income stumbles 22% in Q1 2023

Its net income stood at $1.46b in the three months ending in August 2022.

Harness the power of personalisation and loyalty in a roundtable discussion hosted by Capillary Technologies

With personalisation as its core, businesses can increase customer engagement and retention.

Self-service: Who is it for?

The younger generation is seen to be more comfortable using self-service technology.

Tech savvy shoppers drawn to digitally-enhanced shopping experiences

73% of customers expect rapid catalogue-to-cart shopping with the use of mobile devices

‘Indulgent’ food segment at ‘high risk’ to inflation: GlobalData

The segment will only grow by 2.2% in volume annually from 2021 to 2024.

Why carbon labelling has not yet materialised amongst food, drink firms

Inflation and food security concerns have been the main focus this year.

Tech adoption in luxury goods industry accelerates: report

This enhances customer engagement and operational performance amongst others.

FedEx expands day-definite e-commerce shipping service to 4 APAC markets

It will now be available in Indonesia, New Zealand, the Philippines, and Vietnam.

5 stars: Reviews matter amongst shoppers in Asia

Product reviews had the widest general appeal amongst consumers.

How likely will social media users buy products recommended by influencers

Users in Indonesia, India, and the Philippines were likely influenced.

Companies should rebuild supply chain, business models around consumers’ lives, says EY leader

The FMCG sector needs to focus on positive impacts in products and services to appeal to an increasingly eco-conscious population.