APAC

Swarovski shines with dual wins at Retail Asia Awards 2024

They highlight the innovative marketing and dynamic pop-up events in India and Singapore.

Retail Asia Awards 2024 crowns the region's top retail innovators

The winning companies have set a new benchmark for excellence, inspiring others to push boundaries and redefine the retail experience.

Watsons bags win at Retail Asia Awards 2024 for The New Beautiful campaign

Its campaigns have been inspiring, positively impacting thousands of lives.

Footwear industry leads in consumer goods supply chain resilience: S&P Global

It was driven by effective inventory management strategies and a surge in demand.

Estée Lauder completes $1.7b acquisition of DECIEM

The deal, completed on 31 May, involved a cash transaction of approximately $860m.

Alibaba.com launches 'Alibaba Guaranteed' to boost global sourcing for SMEs

It offers products at fixed prices with shipping fees included, dispatch within 72 hours, and guaranteed delivery dates.

Building customer-centric stores: How innovation can help retailers overcome challenges

Discussions highlighted Zebra Technologies’ Workcloud suite, SaaS tools for creating customer-centric stores, and the role of AI in empowering retail workers.

How can retailers balance cross-border return fees and customer satisfaction?

In India, for instance, three in five consumers require free returns, posing a challenge for retailers.

Luxury brands embrace budget beauty trend with diffusion lines

Collaborating with retailers is seen crucial to effectively reach the target audience.

How can brands maintain profitability in perma-discount era?

Value-centric strategies can boost customer satisfaction without constant markdowns.

Luxury brands double down on resort markets 

Major brands strategically expand into leisure destinations to tap into their target audience.

Global online retail sales to reach $6.8t in 2028: Forrester

About 76% of global retail sales will still occur offline in 2028, amounting to $21.9t. 

Conversational AI reshapes APAC customer experiences: Infobip

Approximately 39% consider this a crucial investment priority for the next two years.

Ingka Group partners with Infosys to enhance digital operations

It will outsource part of its digital expertise to enhance agility and efficiency.

NRF 2024: Retail’s Big Show Asia Pacific Unveils Expanded Line-up with Top Global Brands and Esteemed Speakers Set to Transform the Industry

Expanded Speaker Line-up includes luminaries from Domino’s, Li & Fung, Moët Hennessy, Nike, Wumart, and more