Event News
SAP lays out groundwork for customer-centricity and digitisation for retailers
SAP lays out groundwork for customer-centricity and digitisation for retailers
A “new world of customer experience” and innovation await retail businesses during the pandemic.
Riding the ‘mega-trends': Michael Cheng talks about business survival and the future of retail
For PwC’s Asia Pacific, Mainland China and Hong Kong Consumer Markets Leader, the future of consumption will combine online and offline features for a seamless, omnichannel shopping experience.
Recalibrating Strategies: EY's Olivier Gergele on seizing opportunities for retailers amidst the crisis
The Retail Asia judge believes retailers need to recalibrate their strategies and operations to emerge stronger from the crisis.
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She mentioned that retailers should prioritise digital and customer experience capabilities as automation and omnichannel retail grow.
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